Become a Client Support Representative in automotive finance, driving service excellence through effective client communication. Shape exceptional experiences while working in a structured office setting.In this role, you will tackle a significant volume of calls and emails, ensuring that dealership and client inquiries are handled professionally and effectively. Your contributions will help maintain high standards of customer interaction and compliance with banking regulations, all while supporting team cohesion and positive morale.Key Responsibilities:• Manage high volumes of client and dealer communications• Ensure adherence to bank service guidelines during interactions• Provide knowledge-driven responses to inquiries• Escalate unresolved issues to supervisors in a timely manner• Engage in team initiatives that bolster employee relationsRequirements:• Minimum 2 years of experience in a similar role or relevant degree• Expertise in compliance and regulatory requirements• Proficient with ALSCOM, DealerTrack, and Microsoft Office• Strong organizational skills and attention to detail• Preferred experience in banking or financial industriesBring your customer service focus and problem-solving skills to excel in this impactful role.#J-18808-Ljbffr
Client Support Representative - Automotive Finance
SCOTIABANK
hamilton, hamilton
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