In this role, you will collaborate with a dynamic team of Accessibility Specialists, Service Designers, Experience Strategists, Content Designers, and Researchers in a creative and inclusive environment that values user-centered design. You will contribute to shaping engaging and intuitive digital experiences across desktop, tablet, and mobile platforms, with a strong focus on mobile applications. This position offers an exciting opportunity to solve complex challenges, drive innovative solutions, and elevate the user experience across digital products. Key Responsibilities Design and deliver digital experiences for B2C applications, with emphasis on mobile app design. Lead the design process using exploration, user testing, and research to guide product roadmaps and experience improvements. Apply and maintain a consistent design system across platforms; conduct regular audits to ensure adherence. Collaborate closely with product managers and stakeholders to integrate experience strategies into product development. Produce high-quality design artifacts, such as wireframes, flow diagrams, and prototypes, while mentoring others in design best practices. Conduct user testing, synthesize feedback, and refine designs to ensure user-centric and business-aligned solutions. Champion initiatives that enhance product design quality and impact while aligning with company goals. Stay current with emerging technologies, design trends, and innovative UX methodologies. Required Skills Minimum of 8+ years of experience in product design. Proficiency in Figma and Adobe Creative Suite. Strong understanding of UX principles and best practices. Experience working with design systems and collaboration tools such as Mural and UserTesting.com. Deep knowledge of the full digital product design process, including user validation, wireframing, prototyping, and high-fidelity visuals. Preferred Skills Experience with accessibility standards such as WCAG and AODA. Proven track record of delivering successful digital products and services. Understanding of technical constraints and best practices for designing across digital platforms (desktop, Android, iOS). Soft Skills Leadership experience managing design projects and cross-functional teams. Ability to work effectively in complex, enterprise, or digital agency environments. Excellent communication and facilitation skills, with the ability to articulate design concepts to diverse audiences. Education Bachelor’s degree in Design, Visual Communications, Human-Computer Interaction (HCI), or a related field, or equivalent experience. #J-18808-Ljbffr