Permanent position – All offices - Hybrid Are you passionate about AI, digital transformation, and the future of work? Do you excel at creating an impact through technology, empowering people, and driving firm‑wide adoption of innovative tools? Do you thrive at the intersection of strategy, user experience, and emerging technologies? If so, we want to meet you! By joining Fasken, you will play a key role in shaping how our people work, collaborate, and unlock value with Microsoft 365 and AI technologies, including Copilot and other advanced productivity tools. In this role, you will drive employee awareness, adoption, and satisfaction, build strong relationships with technology partners such as Microsoft, and guide the full lifecycle of our M365 and AI solutions, from design and development to testing, release, updates, and ongoing evolution. Key Responsibilities You will take responsibility for the execution of the strategy and roadmap for M365 and AI applications; You will develop tangible applications that maximize business value from assigned M365 and AI technologies, including Copilot, Teams, SharePoint, OneDrive, Outlook, and related services; You will measure and document productivity gains and business benefits by developing impact cases and value stories in collaboration with business units; You will evaluate and manage AI applications and Microsoft releases, including communicating upcoming changes and managing rollout plans; You will lead the implementation of new products and features defined by the CITO; You will analyze, redesign, and optimize business processes to enable the use of AI technologies that improve quality, efficiency, effectiveness, and value; You will collaborate with AI teammates and stakeholders to identify impactful changes and provide support to employees and technical resources; You will represent AI and M365 products to enterprise architecture, project portfolio, procurement, and change management teams; You will establish configuration and operating standards for AI and M365 applications in coordination with IT colleagues; You will manage product dependencies and identify opportunities to streamline processes; You will track high‑impact issues and collaborate with vendors and internal support teams to ensure timely escalation when required; You will promote user adoption of AI, M365 products, and Copilot by overseeing the change management program, coordinating enablement initiatives for lawyers and staff, and ensuring hands‑on support for Copilot adoption. Why join Fasken? Competitive total compensation package; Flexible workplace integrating teleworking, with life‑balance at the heart of our priorities; Health and wellness reimbursement program, adaptable insurance plan, telemedicine services, and generous retirement savings plan; Friendly work environment emphasizing respect, openness, innovation, diversity, equity and inclusion; Culture and leaders that promote an excellent employee experience by prioritizing autonomy, recognition, collaboration and the development of full potential; Commitment to community and giving back. About You Bachelor’s degree in Computer Science, Information Technology, or related field, or a Business Analyst certification; Eight (8) or more years of experience in in‑house product management roles, digital transformation, or scaling IT solutions; Three (3) or more years of experience managing M365 and AI tools, monitoring adoption, and integrating them with existing systems; Microsoft 365 certifications (preferred); Experience in a law firm or professional services environment considered an asset; Strong interest in AI/machine learning (Copilot, GPT, LLMs) and ability to translate technical advances into business value; Strong analytical, organizational, and digital skills with expertise across Microsoft 365 and AI technologies, enabling effective operation in complex, fast‑paced environments; Pragmatic, collaborative, influential, results‑driven, with integrity, cognitive flexibility, and leadership in change enablement, supported by excellent communication and interpersonal abilities; Proficient in English and French, both orally and in writing; bilingualism is required, as communication occurs across all Canadian offices and notifications prepared in both languages. Diversity and Inclusion At Fasken, we believe in a diverse workplace made up of people with unique experiences and qualities. It is important that all our members find our workplace welcoming and caring. An inclusive workplace creates a fair environment where people are respected and valued. Accessibility and Accommodation Reasonable accommodations are available for applicants with disabilities. #J-18808-Ljbffr