Become a pivotal part of SNEC's patient service operations as a Senior Patient Service Associate. Engage in both administrative and clinical services to enhance each patient's experience.This position involves coordinating patient services, from handling registration to providing insights on pre-operative processes. You will assist in clinical assessments and ensure patients receive the guidance they need. Strong communication and interpersonal skills are essential, as is a dedication to maintaining SNEC’s high service standards. Your contributions will help foster a smooth patient journey throughout their care.Key Responsibilities:• Execute patient registration and billing functions• Support patients during eye examinations and tests• Coordinate pre-operative appointments and counselling• Prepare clinic reports and collaborate with healthcare staff• Participate in process improvement discussionsRequirements:• Diploma or equivalent with at least 1 year in customer service• Strong situational handling and communication skills• Detail-oriented and able to work in a team environment• Willingness to adapt to operational shifts and locations• Able to work Saturdays on a half-day scheduleShape the patient experience at SNEC through dedicated service and expertise in this integral role.#J-18808-Ljbffr
Senior Associate, Patient Service Operations
SINGAPORE NATIONAL EYE CENTRE
outram, outram
Published 20 days ago
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