Flight Centre - Travel Consultant - Toronto, ON About The Opportunity As a Travel Consultant, you will work full time, on site in one of our retail stores on a rotating roster across a 7‑day trade. This is a target‑driven sales role where success is measured through KPIs, revenue, conversion, and customer satisfaction. You will take ownership of the customer journey from first enquiry through to booking and follow‑up, selling complete travel solutions – not just flights. What You Will Be Doing Convert customer enquiries into confirmed bookings through consultative sales conversations Work toward individual KPIs and sales targets, earning commission on every sale Sell end‑to‑end travel solutions including flights, accommodation, tours, cruises, car hire, transfers, and travel insurance Build a loyal base of new and repeat customers – from simple domestic trips to complex international holidays Manage multiple customers and communication channels at once (in‑store, phone, email) in a fast‑paced retail environment Use booking systems and supplier tools to quote, upsell, book, and follow‑up accurately and efficiently What Success Looks Like In This Role You enjoy working toward targets and are motivated by results and commission You are confident asking for the booking and closing the sale You balance great customer experience with delivering results You stay organized, resilient, and positive when things get busy What We’re Looking For Minimum 2 years’ experience in travel sales Experience using Sabre GDS preferred Minimum 2 years’ experience in a customer‑facing, target‑driven sales role, with a proven track record of meeting or exceeding targets and upselling products or services Strong communication skills and confidence selling in person and over the phone High attention to detail and strong computer skills, with confidence using multiple, complex systems International travel experience High school diploma or higher Availability to work full‑time hours, including evenings and weekends What You’ll Get In Return Competitive base salary plus uncapped commission Clear performance metrics and transparent earning potential Career progression opportunities across Flight Centre’s global brands Industry travel discounts and opportunities to experience the products you sell A performance‑driven team environment that celebrates results and development Benefits Include Generous paid time off policy Travel perks/discounts Health & wellness programs and employee financial wellness services Group benefits including extended health care, dental and vision, gender‑affirming care, fertility care Insurance including life, AD&D, critical illness, long‑term disability Employee assistance program RRSP/RPP with matching Tuition reimbursement program Employee share plan – ability to purchase company stock on the Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses Location Toronto, Canada Compensation We anticipate offering an annual salary of $45,000 plus commission/incentive earnings based on achievable targets. On target earnings average between $45,000 and $68,000. The annual salary range listed represents the total compensation package, excluding benefits. Equal Opportunity Employer We welcome applications from candidates with diverse experiences and are committed to providing a barrier‑free path throughout our recruitment process. #J-18808-Ljbffr
Flight Centre - Travel Consultant - Toronto, On
FLIGHT CENTRE TRAVEL GROUP CANADA
toronto, toronto
Published 18 days ago
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