If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following Accessibility Accommodation for Applicants page.Posted on June 3, 2026Locations Showing 1 locationToronto, ON M1V 5N2, CANHybridInformation TechnologyFull-TimeRequisition #: ADMIN Description “Join us in building Careers and shaping Experiences Beyond the Box”About UsAt Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with operations within North America (Ontario, Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since 1945, we’ve supported local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real impact.The OpportunityThe Salesforce Administrator is an integral team member of Atlantic’s Enterprise Applications group responsible for leveraging technology to revolutionize our core capabilities to maximize business outcomes. This role will join a growing team that will contribute to the digital delivery portfolio within Atlantic. Our technology projects underpin Atlantic’s digital strategy, which is focused on systems, data, and automation.The Salesforce Administrator will be responsible for day-to-day support, configuration, maintenance, and improvement of our Salesforce platform. This role will lead the continued development of our Salesforce.com environments, related apps, tools, and data integrations to support greater efficiencies and access to actionable information. This role will work closely with functional and regional leaders, subject matter experts, and systems integrators to identify, develop, and deploy new business processes and functionality within a structured CRM strategy. They will also support data management activities including complex data loading and data cleansing to organizational standards.What You’ll DoKey Responsibilities:Provide end user support and troubleshooting assistance, ensuring timely resolutionConfigure, customize, and maintain the Salesforce instance to align with evolving business needsCollaborate with stakeholders to gather requirements, design solutions, and implement changesCustomize and configure the platform to suit unique workflows, processes, and data models, integrating with external applications as needed.Create and maintain custom objects, fields, formulas, workflows, validation rules, and process builder flows to automate business processes.Design and implement automation such as flows, approval processes, and triggers to streamline operations and boost efficiency.Develop custom reports, dashboards, and visualizations to provide valuable insights to drive decision-makingManage user profiles, roles, permissions, public groups, Organization Wide Defaults, sharing rules, and security settings to ensure data integrity and compliance with company policiesManage data to improve Salesforce data quality, implementing rules and automation as needed for consistency of reportingMonitor system performance, troubleshoot issues, and implement solutions to optimize performance and scalabilityConduct regular system audits, prepare for upgrades, and manage Salesforce data feeds and integrationsStay updated with Salesforce platform updates, releases, and best practices, making recommendations for enhancements and improvementsFacilitate training sessions, create documentation, and support staff in adopting new functionalities to ensure high user engagement and satisfactionCollaborate with cross-functional teams, including sales, marketing, customer service, and financeWhat you'll bring:University Degree in Business, Information Technology, or related major.Certification in Salesforce Administration or Advanced Administrator.5+ years of work experience as a Salesforce Administrator managing Salesforce environment (configure and customize) and supporting 100+ users.Advanced skills in building custom apps and objects, formula fields, workflows, custom views, reports and dashboards.Advanced skills in applying automation to solve complex business problems.Advanced skills in loading and managing large and complex data sets within Salesforce environment and data lake.Proficient in Office 365 with expert level skills in Excel.Experience with Atlassian tools including Jira and Confluence, and ticketing system such as Zendesk, ServiceNow, etc.Experience with data governance and data management.Experience working in Agile/Scrum environments and complex multi-phase projects.Experience in business analysis, including elicitation and management of business requirements.Experience in writing user stories and business process documentation.Excellent interpersonal skills and demonstrated ability to build collaborative relationships to obtain consensus and engagement among multiple partners.Ability to communicate fluently in French would be an asset.What We OfferComprehensive health, dental and vision coverage (dependents included)Teamwork-focused culture with sustainability initiatives and social eventsA culture of appreciation through a point-based recognitionOpportunities for advancement and internal movementEducation assistance for continuous skill developmentAcademic scholarships for employees’ childrenSafety equipment and PPE support programRetirement savings and wellness initiativesEmployee Assistance Program (EAP)Inclusion and AccessibilityAtlantic Packaging is committed to fostering an inclusive, accessible and respectful environment for all candidates. If you require accommodation during the hiring process, please contact our Talent Acquisition team—we’re here to support you.Only candidates selected for an interview will be contacted.Please noteCandidates who are 18 years or older are required to complete a criminal and background check. Details will be provided through the application process.Hiring Range: $85,000 - $100,000 per year. A candidate’s experience and knowledge may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.#J-18808-Ljbffr