We are hiring a full‑time Loss Prevention Associate for our UNIQLO store at Toronto Eaton Centre. Position Overview Implementation and execution of all Loss Prevention initiatives and policies within their assigned location in partnership with Store Management and the Area Loss Prevention Manager. This includes protecting the company’s assets and ensuring the safety of all customers and employees. Assist Store Manager and Area Loss Prevention Manager with training store personnel on Loss Prevention policies, procedures, and initiatives. Detect and identify shoplifters and safely apprehend suspects or recover merchandise in accordance with federal and provincial laws, as well as company and department policy. Assist with detection and investigation of internal theft and policy‑violation incidents on an ongoing basis. Track internal investigations and external theft incidents within the department’s case‑management system in a timely manner. Implement loss‑reduction initiatives in partnership with store teams and Loss Prevention senior management. Follow up throughout the inventory cycle to ensure compliance and report progress to the Store Manager, Area Loss Prevention Manager, and others as directed. Utilize Loss Prevention technology equipment, including CCTV, Access Control, EAS, and exception‑based reporting systems, to identify and address loss and safety issues within the assigned location. Use the store RFID inventory system and provide ongoing training to store team members. Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team. Provide direct support to assigned locations for taking of financial inventory and RFID‑based cycle counts as directed. Regularly communicate with other LP team members and support cross‑communication between store teams and other departments to identify common issues. Other duties as assigned. What You Bring Minimum of 2+ years of related experience in Loss Prevention or Asset Protection in a multi‑unit capacity. Full understanding of Canadian federal, provincial, and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention. Being provincially licensed is also a requirement for this role. Demonstrated experience in internal investigation, including use of exception reporting systems and management of external apprehension programs. Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters. Experience with Loss Prevention technology and methods, such as CCTV, covert surveillance, EAS, Access Control, and intrusion detection systems. Knowledge of inventory management systems and inventory accuracy principles, including familiarity with RFID technology. Excellent customer service and communication skills (both written and verbal). Strong attention to detail. Effective time‑management skills. Problem‑solver and results‑oriented. Ability to work in a fast‑paced environment under pressure. Works well with teams and independently. Knowledge and familiarity with MS Office and G‑suite. Ability to work a flexible schedule based on department and company needs. Must be able to stand/walk for the entire shift and occasionally lift up to 50 pounds. Regular travel within assigned location(s) is required; additional occasional travel may be necessary. What We Offer Employee discount at all UNIQLO Canada retail locations. Comprehensive benefits package (Medical & Dental). Career advancement opportunities and salary increases for committed individuals who consistently generate results. Competitive compensation range of $22.00 – $26.00 per hour, commensurate with experience. UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates persons with disabilities. Candidates selected for interviews should advise us if they require accommodation. #J-18808-Ljbffr
Uniqlo Toronto Eaton Centre Hiring Loss Prevention Associate
UNIQLO
toronto, toronto
Published 27 days ago
Report job