Elevate your career as a Bilingual Mortgage Renewal Specialist focused on customer satisfaction and retention. Use your mortgage knowledge to effectively manage client portfolios and drive successful renewals.In this dynamic position, you will be responsible for managing client communications and supporting mortgage retention strategies. With a background in the financial industry, you’ll work closely with mortgage professionals and clients. Strong analytical skills and problem-solving capabilities are crucial for this role.Key Responsibilities:• Manage incoming communications about mortgage renewals• Convert client refund requests into renewal opportunities• Maintain regular client and broker engagement• Identify client needs and suggest suitable mortgage solutions• Ensure compliance with all documentation requirementsRequirements:• At least 3 years of experience in mortgage retention• Mortgage broker license is a plus• Fluent in English and French• Strong negotiation and analytical skills• Proven ability to work independently and collaborativelyDrive success in mortgage retention while providing exceptional service for clients across Canada.#J-18808-Ljbffr
Bilingual Mortgage Renewal Specialist Enhancing Client Experience
CMLS FINANCIAL
montreal (administrative region), montreal (administrative region)
Published 27 days ago
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