Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation.Key RequirementsYears of experience in defect management or quality assuranceManage the end-to-end defect lifecycle including identification, documentation, analysis, prioritization, tracking, and closureOversee defect logging and tracking using tools such as Jira, Azure DevOps, or similarLead defect triage meetings to prioritize issues based on severity and business impactPerform or lead root cause analysis (RCA) to prevent recurring issues and improve processesPrepare and present defect reports, metrics, and trends to stakeholders and managementAct as a bridge between QA, development, and project teams to ensure timely resolution of defectsMaintain system documentation and ensure adherence to quality standardsCollaborate with cross-functional teams to improve product quality and delivery timelinesSalary Range CA$ 70,000 - CA$ 80,000 Per YearTCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy.Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.#J-18808-Ljbffr