Company description About Us:With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands.Within Canada, Starcom is a part of Publicis Media within Publicis Groupe, one of the world’s leading communications groups. Our team spans across our Windsor, Toronto and Montreal offices. We truly love the world of Media and Advertising. We see the planning and buying process as art. However, it is an art that is always best when backed by the science of empirical data.You will be joining a well recognised agency with credentials:Great Places to Work certified three years in a rowOnly communications company to be ranked in LinkedIn’s Top 25 Great Places to Work2022 Media Agency of the Year2023 Media Agency of the Year finalistWhat we Offer:Work Your World program enabling you to experience working from anywhere in Canada or overseas for up to 6 weeks a yearExtended long weekends throughout the year with an additional day off each long weekendWellness & Tech benefits to support what’s most important to youBirthday leaveExtensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform as well as a Professional Development AllowanceLocal and Global Mobility within the Publicis Groupe networkOverview Working under the direction of and in concert with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted, business-building social media marketing solutions to meet or exceed client objectives. This involves the creation and execution of social media plans, unearthing insights to inform the development of the plan, and flawless execution on all fronts while working collaboratively with the overall Strategy teams on a clients’ business.ResponsibilitiesEnsures strong client relationships with quality of deliverables and client satisfactionMaintains an in-depth knowledge of client businessAble to demonstrate to clients how proposed social media solutions will show expected return on investment with companyActively listens to clients and continually identifies opportunities that have the potential to build clients’ businessSocial Media Expertise / Digital Holistic ApproachExpert knowledge in social media, emerging technologies and ability to identify opportunities for client’s business needsContinually looks for opportunities to improve the group/process/productAssist Director in providing formal training of strategy teams and clients on social media landscape, tools and processesCo-ordinate with partner agencies and global counterparts to maintain efficient work streamsPrepare and execute all special department assignments requested by managementEnsures current staff is fully utilized and operating effectively/efficiently to meet client needsTakes a leadership role in the training and development of new staff membersMaintain overall control of work-flow and assigned team responsibilities and provides assistance where necessary to ensure timely completion of projectsWorks closely with the Group Director to continually assess group members' professional development.Proactively communicate performance goals, as well as accomplishments and improvement need to staff on a regular basis.Effectively and professionally handles performance issues as they occurBehaviors and deliverables consistently demonstrate thought leadership and innovationLeads by example via work ethic, team building approach, attitude and overall collaborationQualificationsSix + years of progressive levels of responsibility in social media planning, buying and managementDemonstrated business acumen and a track record of success in the social media services professionExcellent written and verbal communication and presentation skillsStrong negotiating skillsSolid interpersonal and teamwork abilitiesAble to build and strengthen client relationshipsDemonstrated leadership and management skillsDemonstrated critical thinking and problem solving abilitiesStrong analytical abilitiesStrong command of media research and reporting resourcesAdditional information Starcom is an equal opportunity employer with a strong commitment to diversity and inclusion. We create and nurture a vibrant work environment that celebrates, values and leverages all aspects of diversity and inclusiveness, attracts world-class talent and serves as the industry benchmark for best practices. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests. We thank all candidates for their interest in Starcom however, only those candidates selected for an interview will be contacted.#J-18808-Ljbffr