What is the opportunity? As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients inside and outside the branch. You capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. You build relationships and encourage collaboration across all roles, while stewarding digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement. Mobility requirement Mobility between the branch locations listed in the Job Available at Other Locations section is required. The ability and willingness to travel or work from any RBC location listed in this posting is a condition of employment. What will you do? Deliver results and support new client acquisitions through multiple channels, including your team and local partners Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share Ensure high employee engagement through recruiting, talent management, development, and career planning Inspire and pioneer superior retailing to deliver a memorable client experience Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports What do you need to succeed? Must-have Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date Minimum 3 years in a people management role Entrepreneurial business acquisition mindset Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access Nice-to-have Experience in both business and personal banking What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Financial strength and strong brand to support your goals Job Skills Building Talent, Critical Thinking, Inspiring, Long Term Planning Additional Job Details Address: 2450 Boulevard Laurier, Québec City: Québec Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Our Employment Opportunities: At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #J-18808-Ljbffr