Overview PointClickCare focuses on helping providers deliver exceptional care. The company is founder-led and privately held, empowering employees to push boundaries, innovate, and shape the future of healthcare. The organization has the largest long-term and post-acute care dataset and a marketplace of 400+ integrated partners, serving over 30,000 provider organizations. The company reinvests a significant percentage of revenue into research and development and has been recognized by Forbes and Canada’s Most Admired Corporate Cultures. PointClickCare emphasizes a human-first approach, accelerated by AI, with ongoing training and development for employees. Join us in redefining healthcare so it thrives. Learn more about PointClickCare and connect with us on Glassdoor and LinkedIn. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events requiring travel to and from the Mississauga and/or Salt Lake City offices. Events include onboarding, team events, and semi-annual and annual team meetings. For Hybrid Roles If this role is Hybrid, the candidate should reside within commutable distance to the specified office/location. This will include in-office events with the team on a weekly/bi-weekly/monthly cadence as a requirement for the role. Job Summary The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE also focuses on improving processes via automation and coding to reduce toil. They will liaise with engineering and SRE teams to aid in bringing new products to market that require database support. Work on observability of relevant database metrics and ensure desired database objectives are met. Collaborate with the DBA team to identify toil areas and implement automations and processes to manage PCC's databases at scale. Apply a data-driven approach to performance and availability improvements for stakeholder database systems. Provide database expertise to engineering and SRE teams (review migrations, optimize queries, improve performance, and standardize configurations and deployments of new database systems). Assist the DBA team with performance troubleshooting and root cause analysis. Qualifications and Skills SQL Server experience preferred; MySQL and PostgreSQL are nice to have. 7+ years working with relational database systems (3+ years at a Senior/Lead/Architect level). 2+ years in a DBRE or SRE role. Experience working in the cloud (AWS, GCP, or Azure). Coding and automation experience. Experience with IaC tools such as Ansible and Terraform. Experience with source control such as Git. Experience with VLDBs (1+ TB) and managing a large number of databases (100+). Languages such as PowerShell, C#, SQL, Python. Additional experience (a plus) Git, Jira, Azure Data Factory, DataBricks, Grafana, InfluxDB, and NoSQL databases. Some on-call or after-hours work required. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental and Caregiver Leaves Fertility and Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition and more EEO statement: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. Please contact for accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply, your information is stored with Lever in accordance with Lever’s Privacy Policy. We may use this information for future positions for which you may be relevant. If you have questions about how your data is processed, contact PointClickCare’s human resources team at PointClickCare is committed to information security. By applying to this position, you agree to follow our information security policies and procedures and to protect confidential information. Note: We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist the recruitment team but do not replace human judgment. Final hiring decisions are made by humans. For more information about data processing, contact us. Note on compensation: The CAD base salary range for this position is $136,900-152,100 (not overtime eligible) + bonus + benefits. The range reflects the target for new hire salaries across CAD locations. Individual compensation is determined by skills, experience, and location. More details can be provided by your recruiter. #J-18808-Ljbffr