Location: Canada (Pitt Meadows, BC – Hybrid). Employment type: Full‑time. Reporting to: VP of Sales. Travel: About WISI / The Role At WISI, we’ve spent nearly a century delivering innovative, reliable technology solutions. Our carrier‑grade video delivery products provide a world‑class user experience to video operators worldwide. We are proud to have been certified as a Great Place To Work® for the 7th consecutive year, and to be named one of the 2025 Best Workplaces in Canada and British Columbia, recognition that reflects our commitment to a supportive, inclusive, and high‑performing culture. Join WISI’s collaborative Sales organization as an Account Manager, based out of our Pitt Meadows, BC head office, working in a hybrid model (3 days in office, 2 days remote). This role is designed for an early‑to mid‑career sales professional with a strong foundation in customer engagement and technology‑led sales, who is ready to grow. The Account Manager will work closely with senior sales leaders and cross‑functional partners at WISI, developing the skills, market knowledge, and confidence needed to manage increasingly complex accounts and sales cycles over time. Purpose of the Role The Account Manager supports revenue growth and customer satisfaction by developing strong customer relationships, identifying opportunities within existing and prospective accounts, and aligning WISI solutions to customer needs. This role is accountable for managing defined accounts and sales opportunities under the guidance of senior sales leadership, supporting sales execution, maintaining accurate pipeline and forecast data, and progressively developing the capability to lead more complex sales cycles. This role does not carry full responsibility for strategic account ownership and is intended to develop into a Senior Account Manager role over time. Through hands‑on experience, coaching, and exposure to real customer engagements, the Account Manager builds the capabilities required to progress into a senior sales role at WISI. Key Accountabilities Deliver against annual and quarterly sales targets. Build and maintain strong relationships across all levels of customer organizations, acting as a trusted advisor. Support and progressively lead complex sales cycles by identifying key stakeholders, leveraging internal advocates, and overcoming objections. Collaborate cross‑functionally within WISI to align resources and ensure customer satisfaction. Maintain accurate sales forecasts and activity tracking in HubSpot CRM; contribute to monthly forecast updates and pipeline reviews. Identify customer needs and recommend tailored solutions that improve reliability, reduce costs, and meet budget requirements. Provide feedback to product management on market needs and product enhancements. What We’re Looking For 3+ years of B2B sales experience, preferably in the video processing, broadcast, telecommunications, or related technology industries, with experience supporting new business development efforts. Foundational understanding of IP video and cable TV technologies, or a strong interest in learning the technical and market landscape. Exceptional communication and presentation skills that influence and inspire. Highly organized, detail‑oriented, and self‑motivated, with a bias for action. A true hunter mindset—passionate about prospecting and expanding account reach. Strong negotiation skills and the ability to manage complex stakeholder relationships. Technical aptitude and a willingness to continuously learn and master WISI’s product portfolio. Key Competencies Communication: Strong verbal and written skills; clear, persuasive, and adaptable across diverse audiences. Relationship Building: Acts as a trusted advisor with growing customer engagement and relationship depth. Analytical Thinking: Applies data‑driven insights to decision‑making and complex problem‑solving. Planning & Organization: Excels in prioritization, time management, and territory organization. Prospecting & Sales Execution: Skilled in identifying, qualifying, and converting opportunities into revenue. Negotiation: Confident, strategic, and persuasive; effective in progressing deals. Product Knowledge: Technically curious, commercially aware, and eager to learn evolving industry trends. Why You’ll Love Working Here Meaningful, Innovative Work: Join a small, high‑impact team delivering world‑class video solutions. You’ll work in an agile, hands‑on environment where your ideas shape the future of video delivery—and your own growth. Continuous Learning & Growth: Learning is one of our core values. Access lunch & learns, training programs, courses, coaching, and ongoing development opportunities. Benefits & Total Rewards: We offer a competitive total rewards package designed to support your health, wellbeing, and long‑term financial future including but not limited to: Comprehensive health, dental, and vision coverage Employee & Family Assistance Program (EFAP) to support you and your family Health & Wellness Spending Account, giving you flexibility to use benefits where you need them most RRSP matching program to help you plan for the future Flexibility That Works: Enjoy a hybrid setup in Canada (3 days in office, 2 from home) You’re Celebrated: Enjoy your birthday off – This is YOUR day! Purpose Beyond the Job: Paid volunteer hours so you can support causes you care about. People You’ll Love Working With: Collaborate with talented, driven, and genuinely supportive teammates who enjoy what they do. Connection at Scale: Our annual All Hands brings together our global team for learning, collaboration, and memorable team‑building. Award‑Winning Culture: Be part of a Certified Great Place to Work - 7 years running and recognized on the 2025 Best Workplaces lists for Canada and British Columbia. We are an equal opportunity employer and a proudly diverse company. We do not discriminate based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, language, disability status, veteran status, or any other characteristic protected by law. We welcome applicants from all backgrounds and provide reasonable accommodations as needed to ensure an inclusive hiring process. #J-18808-Ljbffr