HR Specialist | Talent Acquisition | End to End Recruitment Tools/TechServiceNow ITOM suite:Discovery, Service Mapping, Event Management, CMDB .CMDB/CSDMdesign, CI relationships, reconciliation, normalization, lifecycle, governance.Integrations:REST/SOAP/APIs ; cloud platformsAWS, Azure, GCP ; enterprise tool integrations.About the Team & Impact You’ll support ServiceNow work, focusing on IT Operations Management and CMDB health for an enterprise environment. The role drives reliable discovery, accurate CI relationships, and robust integrations that enable event management and service mapping at scale.ResponsibilitiesLead ITOM Discoveryacross hybrid environments to improve CI coverage and accuracy.Design and govern CMDB/CSDMmodels to enforce data quality, normalization, and reconciliation rules.Implement Service Mappingto align application services with infrastructure and dependencies.Optimize Event Managementto reduce noise and improve incident correlation.Configure and troubleshoot MID Serversto ensure secure, reliable discovery across networks.Integrate ServiceNowwith cloud platforms (AWS, Azure, GCP) and enterprise tools via REST/SOAP/APIs.Document architecture and runbooksto support operations and CMDB governance.Seniority level Mid‑Senior levelEmployment type ContractJob function Information TechnologyIndustries Oil and Gas#J-18808-Ljbffr
Sr. Servicenow Itom/Cmdb Developer
ACCION LABS
calgary, calgary
Published 18 days ago
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