Classification : Temporary Full-Time (2‑year contract, starting Sep 2025) Hours of Work : Weekdays; flexibility to work weekends and outside core business hours depending on project needs About the Opportunity Sunnybrook Health Sciences Centre is implementing a new Health Information System (HIS) across all campuses and satellite sites as part of Project REACH, a multi‑year digital transformation that supports patient experience and quality of care. The HIS Analyst will work closely with end users and the project team to ensure a seamless transition to the modern HIS platform. Position Responsibilities Guide workflow design and build, test the system, and analyze technical issues associated with the applicable software Conduct current‑state and future‑state workflow assessments to identify gaps, risks, and opportunities for redesign Identify and resolve issues in the assigned application area and any cross‑team impacts Work as part of an integrated project team to meet deliverables on schedule Perform quality checks on own work and collaborate on peer‑review quality assessments as needed Engage vendor representatives, the community, and end users to ensure the system meets project deliverables and timeline Participate in the development of training content and delivery plans based on validated workflows and configuration Develop and maintain documentation including business requirements, use cases, test scripts, and configuration records Participate in system testing: system integration testing (SIT), user acceptance testing (UAT), and technical dress rehearsals Support device deployment, cut‑over planning, go‑live readiness, and stabilization from an application perspective Collaborate with vendors, clinicians, and stakeholders to ensure the system meets operational needs Attend project team meetings, contributing to issue logs, milestone tracking, and status updates Support change management and engagement activities to promote system adoption Troubleshoot issues raised by end users and work with technical teams for resolution Participate in system configuration and build activities within the assigned solution area, implementing technical specifications for redesigned workflows and clinical documentation standards Prepare and facilitate stakeholder presentations and demonstrations as needed Develop and manage detailed project plans, track milestones, and coordinate cross‑functional meetings to align clinical priorities with implementation timelines; coordinate testing, training, and change management for successful go‑live and adoption Key Competencies Required Flexibility to adapt to evolving user and project requirements Critical analysis of workflows, data, and stakeholder input to inform decisions Independent work with strong personal accountability and attention to detail Capacity to manage multiple priorities and meet tight timelines Excellent communication skills, written and verbal Active listening, ensuring understanding of key messages and repeat‑back for clarity Strong customer service and stakeholder engagement skills Trust‑building ability and effective relationship management across clinical and non‑clinical teams Perseverance under pressure with high performance in challenging situations Technical orientation for configuring, testing, and validating clinical systems, translating end‑user needs into functional design and build specifications Project management capabilities, planning, coordinating, and executing complex clinical system initiatives by balancing timelines, resources, risks, and stakeholder needs for successful delivery Qualifications Undergraduate degree or college diploma in business, health informatics, project management, or a health‑related field (graduate degree an asset) 3–5 years of experience supporting transformational change initiatives in healthcare or public sector settings Experience with enterprise projects, project management tools, and methodology Proficiency with Microsoft Office Suite; experience with SharePoint and MS Project an asset Strong problem‑solving and analytical skills with a track record of positive outcomes Experience handling a large and diverse workload with shifting priorities Preferred Experience Experience with Electronic Health Record (EHR) systems, including configuration, testing, and go‑live support Participation in a major HIS implementation or system upgrade Experience conducting workflow redesign in a hospital or ambulatory care setting Experience with testing activities: SIT, UAT, dress rehearsals Familiarity with clinical documentation standards, PHIPA, CPOE, HIMSS standards Proof of ability to translate clinical or business needs into system and workflow requirements Exposure to change management approaches such as stakeholder engagement and communication planning Experience with analytics and reporting tools (e.g., Power BI, Oracle Analytics) Experience working in a multi‑site or regional health system environment #J-18808-Ljbffr