Excel in hospitality as a Front Desk Customer Service Representative. Engage with guests, manage reservations, and provide extraordinary service to enhance their experience.This position focuses on delivering top-notch service as you assist guests during their stay. You will play a crucial role in guest satisfaction, handling check-ins, resolving complaints, and ensuring the front desk operations run smoothly. Effective communication with all hotel departments will be key.Key Responsibilities:• Assist guests during check-in and check-out• Create and modify hotel reservations• Manage guest inquiries and complaints professionally• Maintain a clean, organized front area• Document issues and communicate them effectivelyRequirements:• Bilingual skills are a must• Experience in customer service required• Previous front desk roles advantageous• Background in hospitality management preferred• Basic computer knowledge necessaryLeverage your customer service experience to create a warm and welcoming environment for all hotel guests.#J-18808-Ljbffr
Front Desk Customer Service Representative
CONCORD HOSPITALITY ENTERPRISES
ottawa, ottawa
Published 22 days ago
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