Senior Analyst, CS Strategy and Analytics Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are currently seeking a Senior Analyst of CS Strategy and Analytics to join our Revenue Operations team. This role is available to candidates in our Vancouver, Calgary, or Toronto hub cities, or remotely across Canada (excluding Québec). What your team does: Revenue Operations drives growth by supporting our revenue‑generating and revenue‑retaining teams. We work closely with Sales, Customer Success, Finance, Marketing, Channel, Customer Enablement, and Customer Support to provide insights and recommendations, improve the efficiency of the GTM motions, and enable GTM teams to be innovative and self‑sufficient. Who you are: As a Senior Analyst of CS Strategy and Analytics, you’ll be part of the team that values excellence and initiative, loves solving complex challenges, and cares about results. Your work will immediately and meaningfully impact key strategic decisions that shape Clio’s growth trajectory. You will initially focus on supporting our Financial Services go‑to‑market function, analysing payments dynamics to help shape headcount planning, GTM strategy, and performance tracking, and contributing analytical support across broader post‑sale GTM teams including Customer Success, Support, and Implementation. What you’ll work on: Act as an advisor to the business, supporting leadership on key strategic initiatives and delivering data‑driven insights and recommendations. Analyse Payments Gross Processing Volume (GPV), revenue performance, and conversion funnels to identify growth drivers, efficiency opportunities, and the impact of GTM motions. Partner with GTM leaders to evaluate adoption programmes and their effect on payment volume and monetisation outcomes. Design and build data models, dashboards, and pipelines to enable scalable analysis of programme activities and outcomes. Collaborate with data teams to implement analytics in dbt and Databricks, improving data accessibility and depth of insight. Conduct in‑depth analysis of complex data sets to extract valuable insights and utilise statistical techniques, data visualisation, and advanced analytics to identify patterns, trends, and opportunities to drive operational excellence and inform strategic decisions. What you bring: 5+ years experience in a GTM Strategy or Analytics role, ideally in a SaaS or fintech environment. Strong analytical and quantitative skills, with proficiency in SQL. Experience building dashboards in data visualisation tools (CRMA, Looker, Google Sheets). Experience leveraging modern data tool stack (dbt, Databricks, Snowflake) and Python to scale analytics. Understanding of payments business models (e.g., GPV, transaction fees, adoption metrics) and post‑sale GTM dynamics (e.g., retention, expansion). A Builder Mindset—comfortable moving from spreadsheet‑based analysis toward scalable, repeatable analytics solutions. Effective communication—ability to translate data into insights and recommendations that influence GTM strategy and execution across all levels. Ability to navigate and manage ambiguity, defining the best course of action and finding solutions despite incomplete information. Excellent collaboration skills with the ability to work effectively in cross‑functional teams. Keen interest in improving your craft by using AI. A breadth of experience interacting across marketing, GTM teams, finance, and business operations. Benefits Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance. Hybrid work environment, with expectation for local Clions to be in office at least twice per week. Flexible time‑off policy, encouraging 20 days off per year. $2,000 annual counselling benefit. RRSP matching and RESP contribution. Clioversary recognition programme with special acknowledgement at 3, 5, 7, and 10 years. Compensation The expected salary range for this role is CAD 100,300 to 135,700, varying by region. The band reflects the range of skills and experience needed for the position and allows room for growth—entry‑level candidates may join below the midpoint and develop toward the top end with sustained performance. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and is united by our mission. We are dedicated to diversity, equity and inclusion, building an environment where everyone feels included, valued, and empowered to do their best work wherever they choose to work from. We encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs. #J-18808-Ljbffr