Clerical Support Associate – Schulich Family Medicine Teaching Unit Employment Status: Full Time Hours of Work: Must be available for 8 hour shifts, days, evenings (subject to change) Location: Humber River Health, Willson Site Labour Group: LiUNA Reporting Relationship: Manager, Schulich Family Medicine Teaching Unit and Integrated Care Services Hourly Rate: $29.111 - $31.131 Responsibilities: Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics. Responsible for customer service including scheduling appointments, updating/creation of schedules, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner. Provides clerical support for program duties such as room bookings, development of agenda/minutes for meetings, stocking/ordering of supplies, OTN etc. Collects and maintains accurate statistical data as required/requested. Communicates with other departments and service areas. Qualifications: High school graduate or equivalent. Completion of a Community College Medical Secretary Diploma an asset. Completion of a medical terminology course preferred. Minimum 2 year full time equivalent recent clerical experience required. Good keyboarding skills, with minimum typing speed of 40 WPM. Computer proficiency including Microsoft Office Suite. Strong interpersonal skills, both oral and written. MEDITECH computer experience an asset. Oscar PRO computer experience an asset. Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations. Ability to work in a multidisciplinary setting including medical residents and learners. Ability to work independently with minimal supervision in a team environment. Knowledge of a second language an asset. Demonstrated customer service skills. Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office. Excellent attendance and discipline free record required. An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices. Why choose Humber River Health? We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence‑based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high‑quality patient care and demonstrate our values of compassion, professionalism, and respect. Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute. We welcome applications from individuals of all equity‑deserving groups, including Indigenous peoples, racialised communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care. As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground. Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially. This position is being posted in response to an existing vacancy at Humber River Health. #J-18808-Ljbffr