Become a vital part of client success as a Junior Account Specialist. Assist with inquiries, strengthen client relationships, and ensure KPIs are achieved through effective tracking and management.This important role requires a dedicated focus on customer service and effective communication. You'll respond to client inquiries promptly, manage their expectations, and assist with maintaining client portals. Additionally, you'll monitor performance metrics to ensure adherence to service agreements and support internal team coordination.Key Responsibilities:• Demonstrate commitment to client satisfaction• Handle client inquiries with professionalism and courtesy• Track and monitor KPIs for assigned accounts• Set up and maintain client management portals• Coordinate with operations and billing to meet client needsRequirements:• Educational background in Business or Administrative Fields• Strong communication skills with a customer-oriented mindset• Excellent organizational capabilities and attention to detail• Ability to manage multiple tasks effectively• Proficiency in Microsoft Office; experience with CRM a plusAdvance in your professional journey as a Junior Account Specialist, dedicated to exceeding client expectations and supporting company growth.#J-18808-Ljbffr
Customer-Focused Junior Account Specialist
ONYX-FIRE PROTECTION SERVICES INC.
mississauga, mississauga
Published 22 days ago
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