Take charge as a Customer Support Supervisor at Toromont Cat, blending operational leadership with customer engagement. Enjoy a rotational working schedule with added premiums for remote site positions.This role emphasizes operational excellence and team development. You will guide the on-site team, foster a culture of safety, and resolve customer issues to build loyalty. Your strategic input will be vital in planning initiatives to enhance service effectiveness and operational procedures.Key Responsibilities:• Promote a safe and healthy working environment• Coach and develop technicians to achieve team goals• Handle daily customer inquiries and issue resolution• Create and share monthly fleet performance reports• Contribute to asset management and policy developmentRequirements:• Minimum post-secondary education required• 3-5 years of operations supervisor experience• Excellent communication and leadership abilities• Skills in customer relations and team motivation• Knowledge of safety best practices in operationsLead the customer support initiatives at Toromont Cat and drive impactful results.#J-18808-Ljbffr
Customer Support Team Leader At Toromont Cat
TOROMONT CAT
, , canada, , , canada
Published 24 days ago
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