Company:Sobeys Requisition ID: Career Group:Store Management Job Category:Retail - Front End Travel Requirements:0 - 10% Job Type:Full-Time Country:Canada (CA) Province:British Columbia City:Courtenay Location:9478 Crown Isle Thrifty Postal Code:V9N 9G4 Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives. Key ResponsibilitiesCreate a coaching and development culture for all store employees that embraces a passion for food Demonstrate outstanding leadership while serving as a role model Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation Manage store operations and communicate requirements/changes to department employees as required Customer OfferingCreate a shopping experience that engages customers in a way that enhances loyalty, sales, and profit Provide superior customer service to meet customer needs Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards Policy & Regulatory AdherenceEnsure all applicable company policies and procedures are communicated and adhered to by employees Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained Maintain a thorough understanding of all relevant company programs and attend training as required Balance cash office according to company policies and procedures Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control Personal / Professional DevelopmentThorough understanding of all relevant company programs; attend training as required Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies Employee EngagementAct as the employer of choice by actively supporting an environment of employee engagement Initiate, support, participate and lead community and charitable events and activities Other DutiesCoordinate maintenance of department equipment and repairs Provide feedback for continuous improvement Maintain a clean and safe working environment as per Company requirements Other duties as required What You Have to OfferMinimum 18 months of retail store experience, front-end department experience preferred High School Diploma Full knowledge of total store and department operations Experience reading and analyzing financial reports, and experience in developing and adhering to budgets Proficiency in Microsoft Office Suite Above average communication skills (oral and written) Ability to work independently in a fast-paced environment We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially and emotionally. The salary range for this position is$48,000.00–$66,000.00 . We will consider factors such as your working location, work experience, and skills as well as internal equity and market conditions to ensure that you are paid fairly and competitively. BenefitsCompetitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance. Access to Virtual Health Care Platform and Employee and Family Assistance Program. A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings. A 10% in-store discount at our participating banners and access to a wide range of other discount programs. Learning and Development Resources to fuel your professional growth. Parental leave top-up. Paid Vacation and Days-off. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company; these decisions are made by our Hiring Teams. Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.#J-18808-Ljbffr