Store Supervisor Type of employment: Full time; PermanentNo of positions: 1Work Location: 3133 Westwood Dr E, Prince George, BC V2N 4K3 What we have to offer Salary: $25.00 per hour Supportive work environment promoting work-life balance Staff events and team-building activities Responsibilities Supervise and guide retail staff to ensure professional customer service and responsible sale of age-restricted vape products and accessories. Assign daily work schedules and oversee routine store operations, including stocking, merchandising, shelf labelling, and store cleanliness. Verify customer age and enforce all vape-related sales restrictions in accordance with federal and provincial regulations. Support staff with product knowledge, customer inquiries, and point-of-sale transactions to ensure accurate and compliant sales. Monitor inventory levels, receive deliveries, restock shelves, and report low or damaged stock to management. Oversee cash handling, opening and closing procedures, and basic POS operations, including refunds and exchanges. Handle customer concerns or complaints and resolve issues promptly to maintain a positive in-store experience. Assist with training new employees in store procedures, compliance requirements, and customer service standards. Implement basic loss prevention and store security practices. Support in-store promotions, product displays, and seasonal merchandising as directed by management. Perform other related supervisory duties required for smooth daily store operations. Qualifications and Competencies Completion of secondary school. Previous experience in retail sales or customer service; prior experience in a supervisory or key-holder role is an asset. Ability to supervise staff, assign daily tasks, and support smooth store operations. Strong verbal communication skills to interact with customers and guide staff effectively. Customer-focused mindset with a professional and responsible approach to selling age-restricted products. Basic organizational skills to manage inventory tasks, cash handling, and daily store routines. Ability to address customer concerns and routine operational issues in a calm and respectful manner. Willingness to learn and follow all policies related to age verification, regulatory compliance, and store procedures. Flexibility to work evenings, weekends, and statutory holidays as required by retail operations. #J-18808-Ljbffr