Job Description Posted Tuesday, May 5, 2026 at 7:00 AM Department: Retail Stores | Location: Cross Iron Mills, AB | Workplace Type: On-site | Job Type: Full-time, Permanent Role Description The Assistant Store Manager will support the Store Manager as the lead of the retail team at CrossIron Mills. Responsibilities include delivering an excellent customer experience, fostering team growth and development, and ensuring operational excellence through scheduling, inventory management, and employee performance evaluation. Key Duties / Responsibilities Ensure the team delivers an excellent customer experience through coaching, motivating, and driving sales. Maintain high levels of customer satisfaction by being knowledgeable on all products offered. Train and grow a team focused on delivering outstanding experiences to the community. Generate business results and achieve key KPIs. Deliver sales, customer experience, merchandising, visual, and operational expectations. Act as a partner between customers, sales associates, and store leadership. Learn and share expertise of products and trends to meet customer needs. Maintain awareness of all product knowledge, current, and upcoming trends. Contribute to a positive and inclusive work environment. Support key initiatives in partnership with the Store Manager. Take a proactive approach to growing the business through community outreach. Choose culture first in everything you do, committing to personal growth and self‑awareness. Provide extraordinary experiences for the community at all times. Skills / Experience / Knowledge Needed Minimum 2 years of retail experience. Passionate and knowledgeable about streetwear and sneaker culture. Experience supervising, training, and coaching sales associates. Confident and comfortable engaging customers to deliver an elevated experience. Motivated to achieve great results through customer interaction and product enthusiasm. Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis. Resourceful and versatile in responding to changing demands in a rapidly evolving omni‑channel retail environment. High level of ethics, values, integrity, and trust. Flexible availability, including nights, weekends, and holidays. Inspirational and dynamic leadership, naturally warm and compassionate, with a drive to exceed results and celebrate successes. #J-18808-Ljbffr