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Pour obtenir de plus amples renseignements, consultez notre **.****Lieu de travail :**Toronto, Ontario, Canada**Horaire :**37.5**Secteur d’activité :**Solutions technologiques**Détails de la rémunération :**$81,600 - $115,200 CAD### ### Ce poste est admissible à une prime de rémunération variable discrétionnaire qui tient compte du rendement de l’entreprise et du rendement individuel.La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.**Description du poste :**The Regulatory and Customer Central (R&CC) team is responsible for enterprise customer data used by TD's key banking systems for delivering customer-centric data and services to our technology clients and business partners. The R&CC team is currently seeking a full-time Business System Analyst to work in the Operations Pod supporting the Enterprise Permission Centre (EPC) application. EPC is the primary application used by Canadian and US TD employees and customers to easily update and access customer and contact permissions information, and helps enable TD to contact customers for marketing, research, and customer service opportunities in alignment with regulatory regulations. EPC is comprised of a web/customer-facing public site as well as an employee-facing internal site. Its technology stack includes an Oracle database, a GUI front-end, DB2, a batch suite of jobs, and two APIs.The Operations Pod supports the stability and resiliency of the EPC application and is actively involved in helping its vendors and partners send/receive critical data.If you have an engineering mindset and a passion for deeply engaging with Journey partners to fully understand and drive forward their goals, then the Core Platform's R&CC Business Systems Analyst team is the place for you!**Primary Purpose of the Role**As a key member of the R&CC Operations Pod, you will:* Develop deep knowledge of business objectives and values alongside application capabilities to ensure technology delivery aligns with business strategic direction.* Facilitate Pod Intake Triage meetings and ensure Pod readiness for each program increment/sprint to refine/concisely and accurately document requirements for change, assist to story-point, prioritize and assign intakes and create acceptance criteria, DOR and DOD.* Identify dependencies, engage and track all internal and external partners and vendors throughout the Feature lifecycle, ensuring all parties align to gating requirements and delivery milestones.* Participate in triage of Audit and Application Security requests and Findings including assignment and tracking of issues to completion via Archer tool.* Assist Pod Scrum Master to maintain JIRA board, create and assign JIRA Epics/Stories/Tasks, plan and organize system changes and track all JIRA issues to completion.* Act on partner requests (e.g. data mining/data changes) and follow-ups for information and enhancements to support Journey-sponsored and Infrastructure initiatives.* Work in close collaboration with Journey partners, Product Owners, Architects, Software Engineers, Quality Engineers and Vendors to drive clarity, test at all points in the Feature lifecycle, and support deployment.* Lead Vendor relationship management, facilitate communication and proactively resolve issues.* Activity seek opportunities to gain efficiencies via automation initiatives.**Experience and / or Education****Required*** Undergraduate degree or Technical Certificate* 6–8 years of experience as a BSA or similar hybrid Business Analyst/System Analyst role.* Advanced understanding of Distributed application capabilities, limitations, and best practices. Hands-on experience preferred.* Understanding/Working knowledge of API* Experience with SQL* Working knowledge of Oracle DB* Proficiency in writing detailed user stories with acceptance criteria in JIRA using Gherkin language and creating/maintaining documentation in Confluence.* Experience working in Agile/Kanban environments.* Proven ability to engage, enable and lead stakeholders to agreement /consensus on requirements and related issues/questions.* Strong analytical and problem-solving skills with the ability to perform root cause analysis for complex issues and propose effective solutions.* Excellent communication, facilitation, presentation, and documentation skills.* Ability to work independently and coach/guide team members within area of expertise.**Preferred*** Exposure to Mainframe technologies* Experience in multi-org, enterprise-level environments.* Ability to influence stakeholders and drive alignment across technical and business teams.* Business Analyst Certification**Key Competencies*** Engineering mindset* Customer obsession* Analytical thinking & problem-solving* Strong documentation and communication* Ownership & bias for action* Attention to detail* Technical curiosity* Strong teamwork and collaboration skills* Ability to earn trust and build relationshipsAdditional Information* Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.* Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.* Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.* Translate business requirements into detailed functional specifications taking into account non-functional requirements.* Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.* Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and#J-18808-Ljbffr