Position: Sales ManagerStatus: Full‑TimeDealership: The BMW StoreDepartment: Sales A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, Tool Purchase Subsidy Internal and external training & development opportunities for skill‑development and growth Be part of a collaborative, friendly and progressive work‑culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around associate wellness Recognition and Engagement Events Role & Responsibilities Work with all department managers to assure that clear communications between the Sales department and other departments are maintained. Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times. Establish and meet monthly sales objectives. Ensure that proper follow‑up procedures are being used and maintained. Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times. Provide guidance to all sales team members in establishing and reaching short and long‑term sales goals. Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance. Work closely with sales staff in negotiating a sale and close if necessary. Maintain a high level of product knowledge; participate in any and all product training available. Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow‑up. Attend department meetings as required. Must follow company safety policies and practices, and immediately report any and all accidents to a manager/supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. Knowledge, Skills, and Abilities Required Good interpersonal, organizational, and communicational skills. The ability to work effectively with all levels of the organization. A current OMVIC license. Strong leadership skills. Ability to maintain records and prepare reports using a computerized system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Reynolds & Reynolds experience is preferred. A valid British Columbia license with a good driving record. We are an equal opportunity employer that embraces diversity. #J-18808-Ljbffr