Transform mobile app interactions as a Senior Manager in Product Design. Guide design efforts in self-serve and AI-enhanced customer support journeys to elevate usability and engagement.In this pivotal role, manage a design team while overseeing mobile app UX and UI. Your deep understanding of mobile design challenges will inform all projects, ensuring seamless user interactions. Collaborate with cross-functional teams to define and execute strategic design objectives.Key Responsibilities:• Oversee mobile app UX/UI design from concept to launch• Enhance chatbot and AI interactions within mobile apps• Utilize data insights to drive design decisions• Mentor junior designers and manage design contractors• Present design strategies to executive stakeholdersRequirements:• 5+ years of mobile app design experience required• Expertise in Figma and design systems for mobile• Demonstrated ability to design complex user flows• Strong analytical skills and data-driven decision-making• Excellent leadership and communication abilitiesLeverage your design expertise to influence mobile strategy and customer engagement while nurturing a strong design team.#J-18808-Ljbffr
Senior Manager For Mobile Design And Customer Journey Enhancement
ROGERS COMMUNICATIONS, INC.
toronto, toronto
Published 27 days ago
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