Become a Customer Support Engineer with Saltworks Technologies, aiding industrial clients post-project handover. Enhance system performance and provide expert technical assistance in lithium refining and desalination.In this hands-on role, provide post-delivery support as a vital contact for technical inquiries. Work closely with engineering teams to troubleshoot issues and offer well-informed resolutions. This position requires leveraging your background in mechanical or chemical engineering to foster customer trust and optimize their operations.Key Responsibilities:• Primary contact for customer technical inquiries• Collaborate on troubleshooting and issue resolution• Cultivate deep product knowledge to assist clients• Capture customer feedback for product innovations• Develop and organize technical guides and documentationRequirements:• Degree in Chemical, Mechanical, or Integrated Engineering• 2-4 years of experience in technical customer support• Experience with system diagnostics and commissioning• Knowledge of industrial safety practices• Strong analytical and safety-focused mindsetSupport customers and drive engineering excellence with Saltworks’ transformative solutions.#J-18808-Ljbffr
Customer Support Engineer At Saltworks
SALTWORKS TECHNOLOGIES INC
richmond, richmond
Published 19 days ago
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