Become a key player at RB Global as a Bilingual Collections Account Manager in Burnaby, BC, thriving in a hybrid work setting. Engage in the collections process and improve customer interactions.RB Global offers this unique opportunity seeking a seasoned Collections Account Manager with five years of relevant experience. You'll focus on early-stage collections, manage account priorities, and analyze processes for improvements. Strong communication is essential, as you will negotiate payment timelines and ensure resolutions for outstanding accounts.Key Responsibilities:• Conduct early-stage collections for commercial and consumer portfolios• Prioritize accounts based on strategies for collection• Identify process gaps and suggest actionable improvements• Develop solutions for resolving payment issues and defaults• Report collection results using both qualitative and quantitative methodsRequirements:• 5 years in collections, particularly in financial roles• Self-motivated with a knack for improving processes• Exceptional communication and writing abilities• Proficient in questioning and problem-solving techniques• Previous experience with financial institutions preferredEnhance RB Global's collections strategies while utilizing your bilingual strengths in this pivotal role.#J-18808-Ljbffr
Expert Collections Account Manager - Bilingual
RITCHIE BROS. GROUP
burnaby, burnaby
Published 22 days ago
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