Role Overview The Principal Engineer, Virtual Workspace Engineering is a senior individual contributor and technical authority responsible for the end‑to‑end design, engineering, and evolution of enterprise‑grade virtual workspace platforms across Citrix, Omnissa Horizon, and Windows 365 Cloud PC. The role combines deep hands‑on technical expertise with architectural vision and a product‑driven mindset, ensuring that solutions are secure, scalable, resilient, compliant, and operationally sustainable across a global enterprise environment.ResponsibilitiesAct as the design authority for complex virtual workspace solutions covering identity and access management, endpoint management, networking, security, automation, observability, and operational readiness.Lead hands‑on engineering for Citrix, Omnissa Horizon, and Windows 365 Cloud PC solutions, including provisioning, image lifecycle, persona‑based segmentation, high availability, resiliency, and service optimization.Define reference architectures, engineering standards, and operational guardrails to improve consistency, security, scalability, and speed of delivery.Lead deep troubleshooting, root‑cause analysis, and permanent corrective actions for high‑impact platform, access, performance, and user experience issues.Drive platform evolution toward cloud‑native management, stronger identity controls, automation, telemetry, and AI‑enabled operations.Mentor and elevate engineering and operations teams through design reviews, documentation, technical coaching, and hands‑on leadership.QualificationsOperates within a large‑scale, regulated, global enterprise environment supporting a diverse and critical virtual workspace ecosystem. Functions as a senior individual contributor with domain‑wide technical influence and decision‑making authority within established architectural, security, and risk management frameworks.Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience. Extensive experience designing, engineering, and operating enterprise virtual workspace platforms in large, complex environments. Deep hands‑on expertise in Citrix, Omnissa Horizon, Windows 365 Cloud PC, Microsoft Intune, Microsoft Entra ID, Azure, and supporting cloud‑native services. Strong experience with identity and access design, endpoint management, automation, monitoring, performance optimization, and troubleshooting at scale. Proven ability to operate with a product mindset and influence cross‑functional outcomes through technical credibility. Relevant certifications in Citrix, Microsoft endpoint, cloud, or identity technologies are strong assets.Virtual workspace platforms are intentionally designed, consistently implemented, and aligned to enterprise personas, security requirements, and business outcomes. Engineering decisions are clear, defensible, and sustainable. The technical maturity of the team is visibly elevated, and the platform is positioned to evolve without repeated re‑architecture or reactive redesign.BenefitsDiversity, Equity, Inclusion & Allyship – commitment to an inclusive culture and bias‑free practices across Scotiabank.Accessibility and Workplace Accommodations – commitment to removing and preventing barriers to ensure an inclusive environment.Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.Competitive rewards program including bonus, flexible vacation, personal and sick days, and benefits starting on day one.Community Engagement – opportunities for community engagement & belonging with various programs such as hackathons, contests, and more.Location Canada: Ontario: TorontoEEO Statement We are committed to creating a diverse, inclusive, and accessible environment for all employees and welcome applicants from all backgrounds.#J-18808-Ljbffr