BMO is seeking a highly strategic, execution-focused leader to spearhead the evolution and delivery of enterprise loyalty strategy within Canadian Personal & Business Banking.This role will play a critical part in shaping and evolving the bank’s loyalty strategy—defining the long‑term roadmap, influencing senior leaders across the organization, and driving end‑to‑end execution of high‑impact initiatives. Operating at the intersection of strategy, product, and transformation, the successful candidate will translate bold ideas and strategic priorities into actionable plans and lead end‑to‑end execution in a complex, cross‑functional environment.The mandate includes advancing BMO’s loyalty ecosystem (including Blue Rewards), strengthening the customer value proposition, and delivering initiatives that drive customer growth, engagement, and long‑term value creation.This is a high‑visibility role with significant exposure to senior leadership and cross‑functional partners across the bank.Advance Enterprise Loyalty StrategySupport the ongoing evolution of BMO’s Personal Banking loyalty strategy by identifying opportunities, shaping strategic direction, and translating priorities into actionable plansDevelop structured frameworks, strategic roadmaps, and recommendations grounded in business and financial contextBalance forward‑looking thinking with pragmatic considerations of operating within a regulated financial services environmentLead End‑to‑End Initiative DeliveryLead complex, cross‑functional initiatives from business case development through to execution and realization of outcomesDefine clear implementation plans, including scope, sequencing, and success measuresEnsure alignment across stakeholders and maintain momentum against key milestonesStrategic Problem Solving & AdvisoryLead discovery sessions, workshops, and strategic discussions with senior stakeholders to uncover opportunities and define solutionsStructure complex problems, synthesize insights, and develop clear, actionable recommendationsCommunicate effectively across audiences, including senior leadership, using structured storytelling and presentationBusiness Case Development & Financial AnalysisDevelop robust business cases supported by financial modelling, cost‑benefit analysis, and performance trackingPartner with Finance and Analytics to quantify value, assess trade‑offs, and track results against expected outcomesApply a growth‑oriented mindset to identify and evaluate opportunities for revenue and customer value creationCross‑Functional Leadership & InfluencePartner with senior leaders across Product, Digital, Marketing, Partnerships, Data & Analytics, Finance, Legal, and ComplianceInfluence decision‑making and align stakeholders across multiple lines of businessEnable coordinated execution across teams to deliver enterprise‑level outcomesContinuous Improvement and Thought LeadershipContribute to the ongoing development and optimisation of loyalty programs, including Blue RewardsIncorporate customer insights, competitive intelligence, and market trends into program evolutionQualifications & Experience6–10+ years of experience in strategy building and execution, consulting, or large‑scale transformation rolesDemonstrated experience delivering strategic initiatives in large, matrixed organisationsProven track record leading complex, cross‑functional initiatives from concept through executionCore CapabilitiesStrong strategic thinking with the ability to connect long‑term vision to practical executionStrong business and financial acumen, including understanding of key value driversAdvanced analytical skills, including financial modelling and business case developmentAbility to navigate ambiguity and bring structure to complex, evolving problem spacesStakeholder LeadershipExperience influencing and collaborating with senior stakeholders across multiple functionsStrong facilitation skills (e.g., workshops, discovery sessions, strategic discussions)Excellent communication skills with ability to tailor messaging for different audiences, including executive‑level presentationsPreferred QualificationsExperience in loyalty, rewards, or customer value proposition designConsulting or strategy backgroundExperience supporting growth, customer engagement, or commercialization initiativesCompensation and Benefits Salary: $94,600.00 – $176,000.00. Pay type: Salaried.The listed range may vary based on location, skills, experience, education, and qualifications for the role and may include a commission structure. Salaries for part‑time roles are pro‑rated. For commission roles, the salary listed represents BMO Financial Group’s expected target for the first year in this position.BMO’s total compensation package may include performance‑based incentives, discretionary bonuses, and other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.#J-18808-Ljbffr