Elevate user satisfaction as a Bilingual Analyst specializing in Pay End User Experience. Join a collaborative Global P2P Operations team in Montreal, focused on seamless service delivery and technical excellence.This role requires a candidate fluent in French and English, with 2-4 years of experience in the P2P domain. Key skills include invoice processing, vendor payments, and reconciliation. The position emphasizes improving end-user experience while managing service desk queries effectively.Key Responsibilities:• Resolve inbound customer queries via concierge helpline• Manage P2P ticket efficiently, improving service quality• Assist users in familiarizing with P2P processes• Act as a single point of contact for E2E P2P inquiries• Ensure timely and accurate query resolutionRequirements:• Bilingual French/English mandatory; Spanish is a plus• 2-4 years P2P experience, including invoice processing• Familiarity with SAP and Service Now/RTTMS• Strong analytical and problem-solving skills• Proactive and results-driven mindsetBecome a key player in enhancing user experiences in a vibrant P2P team while ensuring high standards!#J-18808-Ljbffr
Bilingual Analyst For Pay End User Experience In P2P
BLV - VALUE CHAIN PARTNERS
montreal (administrative region), montreal (administrative region)
Published 27 days ago
Report job