Manager, AI and Innovation Communications At Thomson Reuters you will help tell the story of AI at scale by creating high‑quality content and communications programs across product launches, customer storytelling, and executive support. Key Responsibilities Content Development & Production Draft and edit core communications materials across formats such as press releases, blog posts, FAQs, social content, case studies, talking points, and briefing documents. Support product and launch communications, translating technical inputs into clear, audience‑appropriate narratives. Contribute to visual and video content, using design or video production skills to bring stories to life across channels. Maintain quality and consistency across all written and visual outputs, paying strong attention to detail and brand voice. Customer & Impact Storytelling Develop customer success stories and case studies that demonstrate measurable AI impact. Build and maintain a library of customer proof points and supporting content assets in written, visual, and video formats. Conduct research and interviews to surface compelling stories from customers and internal stakeholders. Executive Content Support Assist in developing content for Thomson Reuters product and technology leaders, including social content, talking points, and materials for speaking engagements. Ensure consistency of voice and messaging across executive‑facing content. AI Landscape Monitoring & Insights Actively follow developments in AI, machine learning, and related technologies, tracking research, product releases, industry trends, and regulatory discussions. Compile media monitoring summaries and briefing materials that go beyond headlines to surface what is relevant and why. Bring AI landscape knowledge into day‑to‑day work, helping the team stay informed and ensuring messaging reflects a credible understanding of the space. Build and maintain familiarity with Thomson Reuters AI product roadmap and the professional services landscape it serves. Media Relations Support proactive and reactive media engagement across technology, business, and trade press covering AI, legal tech, fintech, and professional services. Build and maintain relationships with journalists and analysts covering the AI and enterprise technology space. Draft and coordinate media materials including press releases, pitches, briefing documents, and Q&A documents. Support executive media preparation, including interview prep, message development, and briefing documents. Monitor media coverage and track journalist beats to identify timely opportunities for proactive outreach. Assist with reactive media inquiries, coordinating internally to develop accurate, on‑message responses quickly. Contribute to the team’s growing understanding of the media landscape as it relates to AI, professional services, and enterprise technology. Cross‑Functional Coordination Coordinate with marketing, product marketing, and regional teams to support message alignment across channels. Manage logistics and timelines for content projects, keeping multiple workstreams on track simultaneously. Qualifications 3–5+ years of experience in communications, content, or a related field, with exposure to technology, B2B, SaaS, or enterprise software preferred. Strong, clear writing ability, adaptable to different audiences and channels. Genuine intellectual curiosity about AI and emerging technology; follow the space closely and develop deep understanding. Ability to stay current on AI, machine learning, and adjacent technical areas and bring that knowledge into communications work. Basic skills in video production or design, comfortable contributing to visual content. Excellent project‑management skills, able to juggle multiple projects and meet deadlines in a fast‑moving environment. Comfortable working in a matrixed organization and collaborating across teams. Understanding of how enterprises and professionals evaluate and adopt technology, able to write credibly to that audience. Excited about using AI tools to improve own work. Some exposure to media relations, either in‑house or at an agency, and interest in developing those skills further. Excellent written and verbal communication skills and a high bar for accuracy and detail. Experience in a publicly traded company or large enterprise environment is a plus. Benefits Hybrid work model: flexible hybrid environment (2–3 days a week in the office, remote work allowed). Flexibility & work‑life balance: Flex My Way policies, up to 8 weeks remote per year, family leave support. Career development and growth: learning and skill‑development programs, mentorship, and growth opportunities. Industry‑competitive benefits: flexible vacation, two company‑wide mental‑health days, Headspace access, retirement savings, tuition reimbursement, employee incentives, wellness resources. Culture: inclusive and belonging focused, values including Obsess over Customers, Compete to Win, Challenge Your Thinking, Act Fast / Learn Fast, and Stronger Together. Social impact: two paid volunteer days per year, pro‑bono consulting projects, ESG initiatives. Impact: contribution to justice, truth, and transparency for customers and society. Compensation Base compensation range for Ontario, Canada: $79,000 CAD – $129,000 CAD. Base pay is positioned within the range based on several factors, including knowledge, skills, experience, and internal equity. The role may also be eligible for an annual bonus based on enterprise and individual performance. Equality & Access Thomson Reuters is an equal‑employment‑opportunity employer. We are proud to provide a drug‑free workplace and comply with accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. #J-18808-Ljbffr