Camunda is a leading enterprise automation company that helps organizations orchestrate complex business processes by deploying trusted AI agents and governance tools.About the Role Our Technical Account Managers (TAMs) are trusted technical advisors who partner closely with our most strategic customers. The role involves guiding clients through their Camunda adoption journey, ensuring smooth product integration, and delivering measurable business outcomes.What you'll be doingCollaborate with other TAMs to become the trusted advisor for large enterprise customers and lead them through all stages of adoption.Perform technical deep dives into platform architecture to support the overall TAM service portfolio.Guide the creation and execution of tailored technical adoption plans that maximize business outcomes.Deliver hands‑on technical guidance, best practices, and advisory services to both business and technical stakeholders from onboarding through ongoing operations.Identify and remove execution risks by conducting health checks, facilitating escalation management, and advocating for customer needs.Build strong, collaborative relationships with cross‑functional Camunda teams such as Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre‑Sales to drive measurable customer outcomes at scale.Spend time on‑site with key accounts to deepen partnerships and accelerate strategic initiatives.What you bringStrong desire to use our product.At least 3 years of experience as a Solution Architect, Technical Account Manager, or a similar role.Background in architecting and deploying large distributed systems for mission‑critical applications.Relevant technical skills such as:Kubernetes at CKAD or CKA level.Hands‑on experience with at least one high‑level programming language (Java, C#, Python, etc.) and corresponding enterprise frameworks.Proven experience with large‑scale deployments on AWS, Azure, GCP, or OpenShift.A proven aptitude for strategic thinking, innovative problem‑solving, and tailoring software solutions to meet unique customer challenges.Hands‑on experience providing advisory services to technical and business stakeholders with clear, persuasive communication.Track record of building and maintaining trusted relationships with stakeholders at all seniority levels.Willingness to spend time on‑site with accounts, up to about 30% during certain periods.Nice‑to‑havesExperience in enterprise automation, business process management, process orchestration, or robotic process automation.Relevant industry certifications (CKAD, CKA, AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.).Familiarity with Camunda products.What We Have to Offer Competitive, fair, and transparent compensation with salary ranges based on location.CompensationUnited States: $150,100.00 to $242,000.00United Kingdom: £94,200.00 to £155,000.00Singapore: S$186,400.00 to S$279,600.00Canada: C$159,400.00 to C$262,100.00For other locations, candidates are hired via Remote.com, and a personalized Total Rewards Calculator is provided.Equity Eligible employees may receive equity through our Virtual Stock Option Plan (VSOP).Benefits & PerksRemote & flexible work environment with home office budget, co‑working space support, and flexible time off.In‑person connection opportunities such as annual kick‑offs, team offsites, and local gatherings.Health & wellbeing benefits, including local healthcare, Modern Health mental wellbeing resources, and a Live Well Lifestyle Spending Account.Financial security programs such as retirement and pension plans and life and disability insurance.Professional growth support up to €1,000 per year for learning and development.Everyone is welcome at Camunda. We are an equal opportunity employer and honor diverse cultures and backgrounds. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability, or any other protected characteristic under applicable law.#J-18808-Ljbffr
Technical Account Manager - East Coast North America
CAMUNDA SERVICES GMBH
winnipeg, winnipeg
Published 28 days ago
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