Google's Cloud Applied AI (AAI) team powers business growth with Gemini Enterprise. The portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. In this role, you will focus on innovating and developing industry solutions within top industries including telco, healthcare, retail, media and entertainment, finance, manufacturing, gaming, and public services. You will help customers transform and evolve their businesses through the use of Google's global network, web‑scale data centres, and software infrastructure. Responsibilities Build solutions and pilot private preview AI features with early access partners and customers, specifically with Telephony solutions with CCaaS. Take responsibility for leading technical pilots and pre‑sales pursuits with customers, including technology advocacy, product and solution briefings, proof‑of‑concept work, and the coordination of supporting technical resources. Prepare and deliver product messaging to highlight the Google Cloud AI value proposition using whiteboard and slide presentations, product demonstrations, white papers, and Request for Information. Communicate with a wide range of cross‑functional and customer stakeholders using exceptional communication skills. Collaborate with the Product and Engineering team to identify product gaps and work with cross‑functional teams to design solutions. Minimum Qualifications Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 5 years of experience in solution engineering and 3 years of experience in stakeholder management, professional services, or technical consulting. 3 years of experience in prototyping new functionality with code (Python). Experience with all phases of a machine learning project delivery from data collection to production deployment. Experience building solutions with Conversational AI technology (chatbots or voicebots). Preferred Qualifications Master's degree in Engineering, Computer Science, or a related technical field. Certification in Machine Learning. Experience building, integrating, and deploying contact centre solutions. Excellent leadership and influencing skills in the application of AI or Machine Learning. The Canada base salary range for this full‑time position is CAD $166,000–$170,000 + bonus + equity + benefits. Bachelor's degree in STEM or equivalent; 5 years in solution engineering; 3 years stakeholder management or technical consulting; 3 years Python prototyping; end‑to‑end ML project delivery experience; Conversational AI (chatbot/voicebot) development experience. #J-18808-Ljbffr