Associate, Client Engagement & Stewardship About Us Kittiwake is a strategic philanthropic consultancy rooted in East Coast values, specializing in fundraising strategy, talent development, and donor communications. We’re a team of fundraising experts who are transforming the giving landscape with an entrepreneurial and collaborative approach. Eschewing old‑school consulting approaches prevalent in the charitable industry, Kittiwake swoops in with fresh air, perspective, and energy as we deliver hands‐on strategic help. We are committed to helping mission‑driven organizations reach new heights through tailored philanthropic strategy, hands‑on leadership support, and an unwavering focus on impact. Proudly rooted in East Coast values of adaptability, connection, and resilience, we believe in working side‑by‑side with our clients to achieve lasting change. About the Opportunity This is an exciting entry point into the world of philanthropic consulting. At Kittiwake, we give nonprofits the lift they need to reach their fundraising potential—and as the Associate, Philanthropy & Client Services, you’ll be a key part of delivering that lift. You will work closely with senior team members to keep client engagements running smoothly, ensure that every client touchpoint reflects Kittiwake's values, and bring organizational precision to our growing portfolio of campaigns, events, and initiatives. This is a role for someone who loves being behind the scenes, takes pride in the details, and wants to grow into a career in philanthropy. You would be joining a fast‑growing company at the ground floor, with lots of opportunity to learn and advance, with the right initiative, over time. Role Overview The Associate, Philanthropy & Client Services, brings together two key areas of contribution: hands‑on support for client work and a commitment to the Kittiwake client experience. This person is organized, personable, adaptable, and deeply invested in doing good work. Key Responsibilities Client Work Support (50%) Working closely with account managers and senior advisors, you will jump in wherever needed to keep client work moving—on time, on brand, and to a high standard. This is a role for someone who takes ownership, identifies what needs doing, and brings the energy and skill to get it done well. Responsibilities in this area will vary depending on the needs of each client engagement. Examples include: Create facilitation guides, slide decks, and meeting materials for client workshops and projects Design and administer surveys and compile results for reporting and strategy purposes Take thorough, well‑organized notes during client meetings and translate them into clear summaries and action items Conduct data reviews and synthesize findings to support project analysis and reporting Format, proofread, and edit documents and deliverables to ensure they meet Kittiwake’s quality standards Support the production of proposals, stewardship reports, donor briefings, and other project materials Client Experience & The Kittiwake Way (50%) At Kittiwake, we believe deeply that our clients are stewards of donor dollars—and we are stewards of our clients. The Kittiwake Way is our commitment to treating every client relationship with the same intention and warmth that great nonprofits show their donors: with gratitude, responsiveness, and genuine investment in their success. Working closely with the Kittiwake team, you will help develop and execute the systems and touchpoints that make clients feel seen, supported, and valued. Help develop and maintain client experience standards, templates, and practices that embody the Kittiwake Way Coordinate thoughtful client touchpoints—milestone acknowledgements, check‑ins, and other moments of connection Track client engagement and relationship notes to ensure no one falls through the cracks Support onboarding and offboarding processes to ensure clients have smooth, professional transitions Contribute to stewardship communications that celebrate client wins and reinforce that Kittiwake is a true partner in their work Bring a hospitality mindset to everything: a client's loss is our loss; their win is our win Coordinate logistics and end‑to‑end planning for Kittiwake Client events, webinars, and convenings Requirements 2–3 years of relevant experience in a professional services, nonprofit, or administrative role (new graduates with strong transferable experience are welcome to apply) Exceptional organizational skills and an ability to manage multiple competing priorities with composure and precision Strong writing and editing skills, with an eye for detail and an ability to adapt tone for different contexts and audiences Comfortable producing polished documents, slide decks, and materials using tools such as Google Workspace, Microsoft Office, or Canva A genuine interest in the nonprofit and philanthropic sector and a belief in the power of generosity to change communities Personable, professional, and client‑oriented—someone who brings care and intentionality to every interaction Collaborative team player who is also capable of working independently and taking initiative Experience with project management tools such as Monday.com, Asana, or similar is an asset Salary of $60,000–$65,000 annually, based on experience Hybrid work arrangement based in Halifax, NS Opportunity to grow within a dynamic and mission‑driven consulting practice Mentorship and hands‑on learning from senior leaders with deep expertise in philanthropy and campaign management A team culture rooted in East Coast values: genuine, collaborative, and committed to meaningful work We strongly encourage applications from individuals of all backgrounds and lived experiences. Kittiwake is deeply committed to accessibility, equity, and creating opportunities for every member of our communities to thrive. #J-18808-Ljbffr