Position: New Home Sales Administrator Location: Edmonton, Alberta Company: Mattamy Homes Canada Department: Sales Employment Type: Part‑Time Reports to: Regional Sales Manager The New Home Sales Administrator is the first point of contact for prospective homebuyers visiting the sales centre or model homes. This role is responsible for creating a welcoming, professional, and engaging environment while supporting the sales team through administrative, coordination, and customer service activities. The Administrator plays a key role in delivering a positive customer experience and supporting sales operations in a fast‑paced new home construction environment. What you’ll do Greet and welcome all visitors to the sales centre and model homes in a professional and friendly manner. Engage with prospective homebuyers, answer general questions, and direct them to the Area Sales Manager as appropriate. Maintain a clean, organized, and presentation‑ready sales office and model home at all times. Deliver a warm and attentive experience by offering refreshments and ensuring every visitor feels welcomed, comfortable, and valued. Manage daily sign‑in procedures for visitors and ensure accurate tracking of traffic. Assist the Area Sales Manager with administrative tasks including document preparation, data entry, and filing. Support the preparation and distribution of sales materials, brochures, price lists, and marketing collateral. Answer and direct incoming calls and emails in a timely and professional manner. Schedule appointments and assist with coordination of client meetings, tours, and events. Support community events, launches and special promotions as required. Act as back‑up support for other sales office functions (e.g., administration, sales coordination, marketing activities) as needed. Follow all company policies, health and safety requirements, and procedures. What you bring High‑school diploma required; post‑secondary education in business administration, real estate or a related field is considered an asset. Previous experience in customer service, sales administration or an administrative support role within a fast‑paced, customer‑facing environment. Strong customer service orientation with the ability to professionally greet, engage and support prospective purchasers, Realtors and business partners. Excellent verbal and written communication skills. Highly organized with strong time management and attention to detail. Demonstrated computer proficiency, including experience with Microsoft Office applications and the ability to learn and navigate CRM and database systems. Ability to work both independently and collaboratively within a demanding, team‑oriented sales environment. Professional, outgoing and polished demeanor, with a commitment to integrity, confidentiality and professionalism at all times. Must be available to work in‑person, including evenings and weekends (Saturday/Sunday). Ability to work at various sales centres as required. This position works out of the Mattamy Homes Sales Centre. Hours of operation are: Monday to Thursday: 1:00pm – 8:00pm Saturday, Sunday and holidays: 11:00am – 5:00pm Equal Opportunity Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspect of the selection process, please notify us on your application and we will work with you to meet your needs. Qualified applicants will be contacted directly by the Talent Acquisition team. #J-18808-Ljbffr