Maintenance Manager As the Maintenance Manager at a V!VA Retirement Community, you’ll report to the Community Director and lead the Maintenance Department with a focus on safety, compliance, and service excellence. You’ll supervise Maintenance Assistants, manage building systems and preventative maintenance, and ensure the physical environment reflects V!VA’s high standards. You’ll also play a key role in emergency preparedness, capital planning, and fostering a positive team culture to ensure V!VA Retirement Communities provides the best overall care for its residents. Key Responsibilities Operations & Maintenance Oversee daily operations of the Maintenance Department. Manage all building systems: HVAC, plumbing, electrical, mechanical, pool, and irrigation. Ensure preventative maintenance and repairs for equipment (kitchen, laundry, housekeeping). Coordinate suite turnovers and ensure timely, high-quality repairs. Supervise exterior maintenance including snow removal and landscaping. Manage inventory, ordering, and secure storage of supplies. Ensure the Community’s interior and exterior are always well‑maintained and presentable. Compliance & Safety Lead Health & Safety, fire safety, and quality improvement initiatives. Conduct regular inspections and audits (monthly, quarterly, annual). Maintain accurate records and documentation for inspections and maintenance. Ensure compliance with RHRA and other regulatory bodies. Train team members on infection prevention and control protocols. Lead emergency preparedness efforts including fire drills and disaster planning. Team Leadership & Supervision Supervise and support Maintenance Assistants. Create daily task sheets and shift schedules. Manage recruitment, onboarding, training, and performance evaluations. Provide coaching, feedback, and recognition. Promote ongoing education and safety training. Participate in Manager-on-Duty rotation and support emergency needs. Customer Service & Communication Respond promptly to Community Member service requests. Coordinate repairs and installations with minimal disruption. Communicate effectively with leadership and other departments. Ensure billable services are documented and communicated appropriately. Business Planning & Monitoring Organize department work to maximize efficiency and effectiveness. Develop and monitor goals related to operations, training, budgeting, and safety. Participate in annual budget planning and track expenses. Use KPIs and scorecards to monitor and improve performance. Contribute to long‑term planning for staffing and equipment lifecycle. Qualifications Minimum 5 years of hands‑on maintenance experience in retirement living, hospitality, or long‑term care. Proficiency in housekeeping operations within health care, a retirement home or a hospitality setting is considered an asset. Pre‑opening experience supporting building and operational readiness is considered an asset. Supervisory or management experience preferred. Post‑secondary education in a relevant trade is an asset. Pool maintenance/management certification (can be completed after hiring). Strong leadership and interpersonal skills. Proficient in scheduling, planning, and coordinating staff and contractors. Skilled in basic repairs: drywall, plumbing, electrical, HVAC, painting, carpentry. Competent with Microsoft Office and maintenance management software. Familiarity with provincial Health & Safety regulations. Willingness to become certified on the Health & Safety Committee. Physically capable of performing active maintenance duties (lifting up to 50 lbs). Valid driver’s license and access to a vehicle. Available for on‑call responsibilities including evenings, weekends, and overnight shifts. Current Police Check – Vulnerable Sector (updated annually). Benefits & Compensation Annual Salary: $70,000 - $82,000. Health benefits. Vacation. Sick pay. Team meals. Other benefits. V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Successful applicants must provide proof of eligibility to work in Canada for the next 6 months. All new Team Members are required to be vaccinated for COVID-19. Accommodation for those who cannot be vaccinated will be provided in accordance with obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. #J-18808-Ljbffr