Ludia is an innovative and dynamic studio specializing in mobile game development. Based in Montreal since 2007, over 3.5 million players around the world dive into our universes every month. Our portfolio combines iconic global franchises and original creations, including Jurassic World™ Alive, Jurassic World™: The Game, Dragons: Rise of Berk, Teenage Mutant Ninja Turtles: Legends, and many more. With more than 500 million downloads since our founding, we’re entering an exciting new chapter as an independent studio — one where growth is fueled by the passion of our team and our players. JOB DESCRIPTION Ludia is looking for a strategic, creative, and performance-driven Senior Community Manager to transform our community function into a true growth and engagement engine. You’ll shape how millions of players experience our brands beyond gameplay, driving retention, brand affinity, and revenue, while building scalable systems that extend our reach far beyond owned channels. Community as a Growth Engine Own platform-native community strategies aligned with product, LiveOps, and UA Build and manage a forward-looking content calendar across key and emerging platforms Identify, test, and scale high-performing content (memes, short-form, UGC, reactive) Leverage real-time trends creatively across our IPs Partner with Marketing & UA to position community as a growth and distribution channel Build and scale creator, ambassador, and superfan programs Expand Ludia’s presence beyond owned channels Lead continuous testing across content, messaging, and timing Use data, sentiment, and social listening to uncover opportunities and risks Translate insights into actionable recommendations for Product, Marketing, and LiveOps Drive content strategy with clear objectives (engage, convert, retain, inform) Collaborate with Creative to produce high-performing, platform-native content Ensure strong platform understanding (formats, algorithms, audience behavior) Maintain quality, consistency, and brand voice across all channels Community Operations & Player Experience Oversee all player-facing channels (Discord, social, forums, app stores) Ensure a safe, inclusive, and engaging community environment Manage moderation workflows, tools, and escalations Align with Customer Support to surface issues and close feedback loops Cross-functional Leadership Represent the player voice across Product, Marketing, UA, and LiveOps Bridge community insights with product decisions Build scalable processes, playbooks, and frameworks Support team growth and org development Monitor industry trends, competitors, and platform shifts Identify emerging opportunities early Translate insights into actionable strategies Keep Ludia ahead in social and community engagement QUALIFICATIONS 5+ years in community, social, or digital marketing roles, with at least 2 years in a senior or strategic capacity Proven track record of building and scaling community or social functions tied to measurable growth outcomes Deep understanding of major platforms (Discord, TikTok, Instagram, YouTube, X, Reddit) including algorithms, formats, and audience behavior Strong analytical mindset with the ability to connect content performance to business KPIs Experience working cross-functionally with Product Marketing, UA, Creative, and external partners You think like a creator, strategist, and growth marketer, obsessed with what works on social. You move fast, test often; balancing creative instinct with data-driven decisions while building from scratch. Experience working on a mobile game with a licensed IP or major fandom. Have launched and scaled ambassador or creator programs. Are familiar with tools like Sprout, Dash Hudson, CapCut, Canva, Discord bots, or moderation backends. Have built internal documentation/playbooks for community tone, workflows, or KPIs. Fluent in both French and English to communicate effectively across diverse community base. Hybrid position requires being in the office for key moments. Eligible applicants must be located in the province of Quebec and have working rights in Canada. Schedule: 40hours/week, Monday - Friday WHY LUDIA? At Ludia, we believe in creating a workplace as inspiring as the games we produce. Here's what you can expect: Flexibility: Hybrid options, flexible hours, and a vibrant downtown Montreal studio. Wellness: Competitive pay, day-one benefits, RRSP match, generous vacation, and mobile days. Growth: Training, mentorship, workshops, and career opportunities in gaming. Culture: A team of passionate gamers making memorable experiences worldwide where innovation and creativity thrives. We value and celebrate diversity in our team, and we are dedicated to creating an inclusive environment where everyone can thrive and contribute their unique perspectives. We encourage individuals from all backgrounds to apply, and we are excited to hear from everyone! #J-18808-Ljbffr