Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!ResponsibilitiesMaintain excellence in store merchandising, detail and customer serviceUnderstand, implement, maintain and ensure compliance with all Brick Group policies and proceduresIncrease the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expensesImplement all sales and operations programsSchedule staff for optimum coverage levelsHold daily trigger talks and sales meetingsDevelop staff through goal setting, coaching and performance evaluationsOrganize and plan promotions and marketing eventsHandle escalated customer service issues and offer solutions; ensure 100% customer satisfactionPromote teamwork within all departmentsMaintain store inventory levels and accuracyControl and reporting of Accounts Receivable and Accounts PayableCommunity involvementQualificationsHigh school diploma or equivalent; post‑secondary education an assetMinimum 3 years retail sales and/or customer service experience2 or more years retail supervisory or management experienceProven track record in sales, customer service, operations and merchandisingExceptional interpersonal and communication skills, both verbal and writtenProven leadership skillsHighly developed problem solving skillsExcellent negotiating and closing skillsWorking knowledge of retail systemsGood time management skills and work ethicThe desire to promote an extreme level of excellence and pride in customer service and store detailFlexibility to work shifts, including evenings and weekends, as requiredWhy The Brick?A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your familyCompetitive remuneration package that will commensurate with experienceCareer progression potential with plenty of access to ongoing personal and professional developmentEmployee discountsA dynamic environment to showcase your leadership talents.Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to #J-18808-Ljbffr