Join a global team as a Senior Salesforce Administrator dedicated to optimizing the Service Cloud. Enjoy a hybrid work model and lead the implementation of innovative AI solutions to elevate customer interactions.You will be responsible for the Salesforce platform's ongoing development, with a strong focus on Service Cloud functionalities. This experienced role demands a proactive approach to manage configurations, workflows, and AI enhancements. Collaborate with business units to ensure the platform supports both operational processes and customer-facing features effectively.Key Responsibilities:• Ensure Salesforce Service Cloud's optimal performance and reliability• Drive collaboration on Sales Cloud functionality• Develop and implement effective Salesforce configurations• Maintain data integrity and oversee governance processes• Lead system upgrades and manage releasesRequirements:• Minimum 5 years experience in Salesforce administration• Required Salesforce Administrator Certification (ADM 201)• Proven experience configuring Salesforce automations• Familiarity with AI technologies like Agentforce• Strong communication and technical skillsLeverage your Salesforce expertise to innovate automated support experiences, driving efficiency and superior customer satisfaction with each interaction.#J-18808-Ljbffr
Expert Salesforce Administrator To Enhance Service Cloud Capabilities
SAFEGUARD GLOBAL
, , canada, , , canada
Published 27 days ago
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