About Gallagher At Gallagher, we help clients face risk with confidence. When businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem—a client‑centric suite of consulting tools—making it easier to meet clients where they want to be. Advanced data and analytics provide a comprehensive overview of the risk landscape at your fingertips. Here, you’ll build trust while improving clients’ risk profiles. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. Overview Our Commercial Mid‑Market team in the GTA is growing! We’re looking for a Client Solutions Manager to join our Real Estate team. As the Client Solutions Manager, reporting to the Director of Client Solutions, you will work directly with commercial clients to deliver world‑class customer service. You will manage an existing portfolio of clients – driving the renewal cycle, handling day‑to‑day policy changes, working on diverse accounts and collaborating with insurers. Work Environment: Hybrid (Agile) – remote and office collaboration. Responsibilities Support a designated portfolio of commercial clientele, playing the lead role in business retention and continually building upon customer relationships. Review accounts at renewal, take necessary steps to place coverage required by the client, re‑market when required, and adhere to binding authority set out by carriers. Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client. Identify upselling and cross‑selling opportunities, drive the creation of quality leads, and work with Account Executives in binding the client. Consistently upgrade insurance market knowledge, staying abreast of new products and policy changes. Qualifications Commercial insurance brokering experience preferred. Experience working within the Real Estate segment is a strong asset. RIBO license in active and good standing is required. CAIB, CIP, CRM or other relevant certifications and/or designations are highly valued. Knowledge of EPIC is an asset. Solution‑oriented mindset with the ability to offer clients resourceful and innovative solutions. Strong communication and interpersonal skills enabling deep relationships with clients and synergy with colleagues. Ability to prioritize effectively in a fast‑paced, multifaceted environment. Attention to detail is a key part of success in past roles. Tech‑savvy, with the ability to learn new systems, tools and processes. Compensation and Benefits On top of a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits. Below are the minimum core benefits you’ll receive; depending on your job level, these benefits may improve. Flexible medical & dental coverage to meet your household’s needs. Life, Dependent Life and AD & D insurance options. Retirement savings including RRSP with company match, TFSA, pension and more. Employee Stock Purchase Plan. Other Benefits Educational expense reimbursement. Employee assistance programs. Discounted gym membership (GoodLife Fitness). Opportunity for flexible work arrangements. Paid sick days & personal days. Employee education recognition program. Employee referral bonus program. Inclusion and Diversity Click Here to review our Canada Eligibility Requirements. We value inclusion and diversity. Gallagher embraces the diverse identities, experiences and talents of our employees, allowing us to better serve our clients and communities. We are an equal‑opportunity employer and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all phases of the selection process. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Artificial intelligence (AI) is not used to screen, assess or select applications for a position at Gallagher. Gallagher’s AI tool assists in collecting information, asking screening questions and scheduling interviews, but does not make any hiring decisions. #J-18808-Ljbffr