Your Job Handle file processing, system entries (Felix), enforceable documentation, and peer audits with precision. Complete and audit contract modifications and transactions, including bulk and high‑value items up to $1MM. Provide expert advice on agreement modifications, manage risk, and minimize financial losses. Conduct audits as required by Felix, ensuring adherence to policies and procedures. Deliver clear transaction instructions and manage challenging conversations with a customer‑first approach. Identify training needs, streamline processes, and mentor peers on manual tasks and audits. Stay informed on system and policy changes, support software testing, and communicate requirements internally and externally. Your Team Within the Equipment Finance sector, you are part of a team of 300+ colleagues across Canada and report to the Manager, Contract Solutions. The team focuses on delivering an excellent client and employee experience with maximum flexibility and quality of life, including a hybrid work environment and adaptable hours. Basic Requirements Business degree or diploma is required, or equivalent work experience and/or training. 5 years of sales administration experience or file audit experience in the finance industry. Analytical with strong attention to detail and accuracy. Working knowledge of Broker Buying Centre and Equipment Finance Group financial products. Expertise on applications such as Felix, NLI Credit Portal, Salesforce Case console, T-value, Customer Portal, Webfocus, etc. Strong accounting competence in handling billings, understanding invoice requirements, and grasping taxability concepts. Benefits Health and wellness program, including many options. Group insurance. Employee and Family Assistance Program. Preferential banking services. Opportunities to get involved in community initiatives. Virtual sleep clinic. #J-18808-Ljbffr