Lead the Customer Analytics team at Jobber and drive impactful insights through data. Play a critical role in enhancing customer engagement and retention strategies.As the Manager, Customer Analytics (Post-Sales), you'll oversee analytics initiatives that influence the entire customer journey. Your focus will be on onboarding, support, lifecycle marketing, and expanding customer value. Collaborating with cross-functional teams, you’ll guide your analysts to make data-driven decisions that enhance business performance.Key Responsibilities:• Direct and develop a team of analysts• Lead high-impact customer performance analyses• Partner with leaders to evaluate and improve customer success• Translate business needs into analytical roadmaps• Champion innovative analytics practices to streamline processesRequirements:• Significant leadership experience in analytics• Expertise in customer success metrics and SaaS analytics• Advanced SQL and experience with BI tools• Familiarity with AI-enhanced analytics methods• Strong storytelling and communication skillsDrive data-driven decision-making at Jobber and empower your team to deliver impactful insights.#J-18808-Ljbffr
Jobber Analytics Manager - Customer Focus
JOBBER
toronto, toronto
Published 24 days ago
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