RecruitFirst is hiring! You will be outsourced to: Location: North Bridge Road Salary: Basic up to $3300/month Duration: 1 year contract (renewable) Working hours: Monday to Friday: 9:00am to 6:00pm; Saturday/PH: 9:00am to 3:00pm Job Scope: Quotations & Order Processing Prepare, verify, and process a high volume of customer quotations and sales orders within stipulated turnaround times. Review orders for accuracy, including validation and rectification of part numbers, pricing, and order details. Customer Enquiries Management Respond promptly and professionally to customer enquiries via phone, email, and web chat. Provide accurate product, pricing, and order status information to ensure a positive customer experience. Claims Management Process and follow up on customer claims related to shipment delays, defective items, incorrect pricing, or order discrepancies. Coordinate with relevant teams to ensure timely resolution and customer satisfaction. Stakeholder Communication & Coordination Liaise with internal teams and external partners, including suppliers, to resolve order-related issues. Request and manage changes to delivery schedules and lead times as required to meet customer needs. E-commerce Promotion Encourage and guide customers to place orders via the company’s online e-commerce platform to improve efficiency and order accuracy. Requirements: Minimum 1 year of experience in order processing and handling of customer’s enquiries. Positive work attitude, self‑driven, independent, team player with strong customer service mindset. Good communication and interpersonal skills. Detail‑oriented with a strong focus on accuracy. Able to multi‑task and work under pressure. Adaptable to a fast‑paced working environment with a sense of urgency. Proficient in Microsoft Office (Powerpoint, Excel, Word and Outlook). Immediate availability will be an added advantage. Interested applicants, please send your resume to ************@recruitfirst.co. #J-18808-Ljbffr