Transform insurance operations as a Client-Focused Solutions Engineer. Lead the integration of AI technologies, ensure customer satisfaction, and solve technical challenges effectively.This role seeks a Solutions Engineer dedicated to optimizing the deployment of our AI platform within enterprise environments. You will play a pivotal role in owning customer interactions, ensuring our systems run efficiently, and providing expert-level technical guidance. Engage with cross-functional teams to achieve customer success and streamline operations.Key Responsibilities:• Own technical customer account from demos to production• Facilitate API integrations using Python• Resolve platform issues and track customer SLAs• Perform technical troubleshooting and fix complexities• Conduct executive conversations to clarify technical needsRequirements:• Bachelor's degree in Computer Science or similar• 4–6 years in software solutions or customer support• Proficient in Python; experience with AWS or Azure• Strong skills in problem-solving for production issues• Located in Toronto for full-time on-site engagementLeverage your expertise to drive AI advancements and ensure superior customer experiences in the insurance domain.#J-18808-Ljbffr
Client-Focused Solutions Engineer
OWL.CO
toronto, toronto
Published 27 days ago
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