Become a key contributor as a Service Administrator at our Brandt Peterbilt location in London. Your role will focus on customer inquiries and maintaining accurate service records crucial for operations.This position assists the Service Manager in overseeing the Service Department by fielding customer inquiries, managing work orders, and maintaining comprehensive records. You'll also ensure that the service library remains updated while preparing supply orders and efficiency reports as needed. Your expertise will help drive departmental efficiency and customer satisfaction.Key Responsibilities:• Respond to inquiries from customers and service team• Open and monitor work orders until billing is processed• Organize and maintain the service library effectively• Update customer information using work order details• Process replacement orders for necessary suppliesRequirements:• Background in administrative support or service roles• Strong attention to detail and organizational skills• Proficient at multitasking under pressure• Knowledge of warranty claims and product improvement processes• Excellent interpersonal and communication skillsContribute significantly to Brandt Peterbilt's Service Department while ensuring an excellent service experience for customers.#J-18808-Ljbffr
Service Administrator For London Location
BRANDT GROUP OF COMPANIES
london, london
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