Mission As a Senior IT Administrator (Remote, Replacement Role), you will ensure the stability, scalability, and evolution of Descartes’ global cloud and hybrid infrastructure. This role exists to maintain continuity in a mature environment while accelerating our transition toward modern, automated, and cloud‑first operations that directly support business performance and resilience. Outcomes—What Success Looks Like Maintain 99.9% uptime across critical hybrid (cloud/on‑prem) infrastructure while reducing incident resolution times by 20% within 12 months Successfully lead and deliver key Azure and Microsoft 365 migration/modernization initiatives on time and within scope Increase infrastructure automation coverage (IaC, scripting) by at least 40% within 18 months Improve security posture and compliance across cloud and on‑prem systems, with measurable reductions in vulnerabilities and audit findings Establish and document scalable, standardized architectures for hybrid environments adopted across global teams Enhance monitoring, alerting, and incident response processes to proactively identify and resolve issues before business impact Actively contribute to and influence cloud strategy through technical recommendations adopted by leadership Skills & Competencies Deep expertise in managing large‑scale cloud and hybrid IT environments (Azure, Microsoft 365, Windows Server) Strong analytical thinking and advanced troubleshooting skills applied to complex, distributed systems Proven ability to lead technical initiatives and influence decisions across global, remote teams Proficiency in automation (PowerShell, Azure CLI) and Infrastructure as Code (IaC) practices Ability to design, document, and communicate scalable cloud architectures clearly Strong collaboration skills with both technical and non‑technical stakeholders EEO Statement We are an Equal Employment non‑discriminatory employer. We do not discriminate on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case‑by‑case basis. #J-18808-Ljbffr