Start your career with CAA Club Group as a Remote Member Support Associate, excelling in customer service and issue resolution. This position emphasizes Member engagement and effective communication.In this work-from-home role, you will respond to inbound Member calls, promptly addressing their inquiries and concerns. With comprehensive training provided, you will develop essential skills in a supportive environment. Ideal candidates should demonstrate adaptability, strong problem-solving abilities, and a genuine commitment to excellent service.Key Responsibilities:• Respond to Member calls addressing inquiries• Resolve issues efficiently with system navigation• Uphold exemplary service quality standards• Attend all required training sessions online• Be prepared for shift adjustments on short noticeRequirements:• Two years of customer service experience required• Completion of post-secondary education• Ability to multitask effectively• Strong communication and empathy skills• Flexibility to adapt to a dynamic working environmentLeverage your customer service skills as part of the CAA team, fostering safe and positive interactions for Members.#J-18808-Ljbffr
Entry-Level Member Support Associate Remote Role
CAA CLUB GROUP
area e (thornhill), area e (thornhill)
Published 19 days ago
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