Join Victaulic as a Customer Care Representative in Surrey, BC, and enhance customer experiences through effective communication and order management. This full-time role requires dedication and a detail-oriented mindset.You'll interact with customers via phone and email, assisting with order entry, inquiries, and stock checks. This position supports Victaulic’s commitment to high-quality service, where you will work alongside our supply chain and sales teams to exceed customer expectations in a fast-paced environment.Key Responsibilities:• Process orders efficiently in the BPCS (AS400) system• Respond to customer inquiries in a timely manner• Expedite sourcing to meet customer requests• Deliver exceptional service to elevate customer experience• Collaborate with various internal departmentsRequirements:• 3-5 years in customer service environments• Outstanding written and oral communication skills• Ability to manage deadlines and multiple priorities• Strong interpersonal skills for relationship management• Familiar with MS Office applicationsLeverage your customer service skills to support Victaulic’s mission in Surrey.#J-18808-Ljbffr
Customer Care Role At Victaulic Surrey
VICTAULIC COMPANY
surrey, surrey
Published 25 days ago
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