What This Role Involves CCS is seeking a Credit Counsellor to work on a hybrid basis in Halifax. As a Credit Counsellor, you will provide compassionate guidance to clients navigating financial challenges to help them manage debt, overcome barriers, and achieve their financial goals. Responsibilities Assess clients’ financial situations, helping them gain a clear understanding of their income, expenses, and debt obligations. Provide personalized options and strategies to help clients effectively manage and resolve their debts. Offer ongoing support through a Debt Management Program, enabling clients to pay off their debts with interest relief. Serve as a trusted resource, answering questions and following up to ensure clients stay on track toward financial stability. Qualifications Post‑secondary degree or diploma (asset but not required). Three to five years of experience in financial services, counselling, social services, or related fields. Excellent communication and interpersonal skills, with a genuine desire to help people and collaborate as part of a team. Goal‑oriented mindset, motivated by achieving objectives and supporting others in reaching their goals. Strong ability to influence and guide others, including addressing concerns and overcoming objections. Strong organizational skills, with the ability to multitask, prioritize, and manage time effectively. Availability to work variable shifts scheduled between 8:30 AM and 8:00 PM (local time), including early mornings. Six Saturday shifts per year are also required. Location & Work Hours Full‑time hybrid position based in Halifax. One in‑office day per week is required. The role offers a 35‑hour work week, with variable shift scheduling between 8:30 AM and 8:00 PM, and six Saturday shifts per year. Certification Requirement Successful candidates will receive comprehensive training and are required to complete the Certified Financial Counsellor (CFC) certification within the first year of their start date. Language Requirements English language skills are required. Fluency in additional languages is an asset. What We Offer Salary range: $60,840 – $65,416. Salary reviews occur annually each January, with potential increases based on performance. Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. Comprehensive health and wellness benefits, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account. Long‑term savings program with employer matching up to 5% in the first 5 years of employment. $1,000 annual bonus upon the organization achieving client satisfaction goals. Educational reimbursements up to $2,500 per year. Bilingual Credit, valued at $800 annually and paid on a prorated bi‑weekly basis for team members who speak both French and English. Two‑level employee development program and supplemental mentoring relationships for professional growth. Paid day off for moving or marriage, gifts for milestone events such as having a child or anniversary. Employee and family assistance program offering counselling support and a variety of resources. EEO Statement We are an equal opportunity employer and encourage applications from members of marginalized communities, including but not limited to Indigenous peoples, racialised individuals, persons with disabilities, all gender identities and expressions, LGBTQ2+ individuals, newcomers to Canada, and persons from diverse socio-economic backgrounds. Candidates must be eligible to work in Canada on a full‑time basis. #J-18808-Ljbffr